jhh166 0 #1 February 25, 2012 I just wanted to give a shout out to a great company. On more than one occasion, I was greeted with the best customer service ever. I have had a few returns for exchanges and it was no issue at all. I love these guys... Great company and I am glad that skydive radio (awesome too) promotes them. If you had a good experience go ahead and post it! Quote Share this post Link to post Share on other sites
nolan358 0 #2 February 25, 2012 I have not made any purchases yet but the customer service i have received via email dealing with Laura Kunz has been fantastic. Will not hesitate to spend my hard earned money there soon when the time comes. Quote Share this post Link to post Share on other sites
jhh166 0 #3 February 25, 2012 Yep, I like giving credit when due and they deserve all of it! The nicest people ever. Quote Share this post Link to post Share on other sites
spage 0 #4 February 25, 2012 I couldn't agree more! One of the best customer service experiences I have ever had. I bought my first rig through ChutingStar recently. Mike and Laura both spent a ton of time answering all of my questions, and they were extremely knowledgeable about anything that I asked. They provided valuable advice to a noobie like myself. They shipped promptly, and were able to accommodate special requests. Follow-up after the order was great as well. I have limited experience in the skydiving world, but the service I received at ChutingStar made me a customer for life. Bravo, guys. Quote Share this post Link to post Share on other sites
JohnMitchell 16 #5 February 25, 2012 I have to praise Mike and his company again as one of our perennial sponsors of Vskydiver's Leap For Lupus raffle. I wish him all the success in the world. You can do very well in this world by treating people right. Quote Share this post Link to post Share on other sites
rrmtopo 1 #6 February 26, 2012 Had great service, advice & just a fun time talking with J at CS Deland. My go-to place when I need something. Quote Share this post Link to post Share on other sites
taylor.freefall 0 #7 February 26, 2012 Me Too - I've had the BEST customer service ever - skydiving related or not. They have been ABSOLUTELY OUTSTANDING when it comes to answering questions or trying to solve problems... One of my bucket list things is to have a custom made container - and I've nearly saved enough up. When I do I'll definitely be ordering through Chutingstar. I'm SO impressed with their customer service. Quote Share this post Link to post Share on other sites
jephprospect 0 #8 February 26, 2012 +1. I usually go through my local DZ but if I go online it's them everytime. Quote Share this post Link to post Share on other sites
devildog 0 #9 February 27, 2012 Quote+1. I usually go through my local DZ but if I go online it's them everytime.dittoYou stop breathing for a few minutes and everyone jumps to conclusions. Quote Share this post Link to post Share on other sites
Scratch 0 #10 February 27, 2012 Never had a problem and I am a few time zones away. Quote Share this post Link to post Share on other sites
Spills 0 #11 February 27, 2012 I ordered my first rig through them. Laura answered all my questions and called manufacturers if she didn’t have the answers. I might try and stop by there on my way to a boogie in March. I figure I’ll give them a case of beer for buying my first rig. Quote Share this post Link to post Share on other sites
chutingstar 1 #12 February 27, 2012 Quote I figure I’ll give them a case of beer for buying my first rig. Guinness or Red Hook please. ;-) Thanks for all the kind words...we don't please everybody, but we sure try. MikeChutingStar.com Quote Share this post Link to post Share on other sites
DangerRoo 0 #13 February 28, 2012 Mike you and Chutingstarr ROCK!!! keep on a (I.C.D#2 VP) ""I'm good with my purple penis straw" ~sky mama Quote Share this post Link to post Share on other sites
Icon134 0 #14 March 3, 2012 Mike and Crew are definitely good people... He's always gone out of his ways to help... I still need to get back to Atlanta one of these days to see the ATL crew... ScottLivin' on the Edge... sleeping with my rigger's wife... Quote Share this post Link to post Share on other sites
keithbar 1 #15 March 4, 2012 Quote Mike and Crew are definitely good people... He's always gone out of his ways to help... I still need to get back to Atlanta one of these days to see the ATL crew... Scott bring your ass down to fitz. for st. paddys day and you will see most of them ALL the cool kids are gonna be therei have on occasion been accused of pulling low . My response. Naw I wasn't low I'm just such a big guy I look closer than I really am . Quote Share this post Link to post Share on other sites
Icon134 0 #16 March 4, 2012 Quote Quote Mike and Crew are definitely good people... He's always gone out of his ways to help... I still need to get back to Atlanta one of these days to see the ATL crew... Scott bring your ass down to fitz. for st. paddys day and you will see most of them ALL the cool kids are gonna be there You know I would love to... but I'm out of the country right now... and they won't let me come back to the states until after y'all have already up and left fitz again... depending on where my wife and I are next year I'm going to try to make it back to the Roaming DZ boogie...Livin' on the Edge... sleeping with my rigger's wife... Quote Share this post Link to post Share on other sites
J0nathan 0 #17 March 4, 2012 i just bought a new container and reserve from them (for my first rig ) . since i am quite new to the sport i had a lot of questions and they answered all of them in great detail (over skype and email) so far great customer support !!!! Quote Share this post Link to post Share on other sites
tsisson 0 #18 March 4, 2012 Nothing but "happy customer" here...I even have one of their stickers on my refridgerator! Right next to my dog's vet number...the two most important phone #'s we have! Quote Share this post Link to post Share on other sites
