Nick at Icarus Rulz!

[togglehook 0]

I recently called Icarus interested in buying a new canopy. I spoke with a guy named Nick who was a great help. He answered all the questions I had and help me make a decision on what to get. Just wanted to say thanks for the great customer service.

[superstu 0]

i got my canopy relined just a while ago with betsy at icarus service center chicago and she to was excellent. Thank you very much!

Slip Stream Air Sports
Do not go softly, do not go quietly, never back down

[wuffo 1]

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I recently called Icarus interested in buying a new canopy. I spoke with a guy named Nick who was a great help. He answered all the questions I had and help me make a decision on what to get. Just wanted to say thanks for the great customer service.

Gosh, someone who registered the day they posted a "atta boy" for great service to a company that all they've done is make a phone call with questions in a pre-sale mode... does anyone else here smell what I smell? Hey Icarus, why don't you let your REAL customers give your testimonials, instead of logging on anonymously with some bull-shit like this.

[Beatnik 2]

I really doubt it is anyone at Icarus. When I was looking to buy my Safire, a used one. I asked them many questions regarding the canopy. They gave me a call back and gave me their personal cell phone number and said that if I had any more to give them a call. I don't believe this is someone from Icarus just someone that is very happy with them as I am.

[linestretch 0]

Nope, I know Nick personally, and must say he's a great guy. When I was having problems with my math homework, the wiz came over and made it so I could understand it. When my dog pissed on my favorite rug (the one that tied the room together) he came over and let me cry on his shoulder, and then washed it for me. So I think he's a great guy, even if he's a huge nascar fan.

my pics & stuff!

[ALI69 0]

Well...I have no clue who the f.... Nick is ,but I DO have to say that I've recieved an outstanding service from Icarus as well...and the canopies rock !!! and not rock&roll.
my pers. statistic on about 2900 jumps on them :
1 line twist ( togglefire...I remember that one pretty well... )
0 cutt away's
0 stiff neck
I really started to practice my emergency procedures since I'm so NOT current...

NOBODY IS PERFECT...

[linestretch 0]

ummmm, so you're a senior lap rigger?

my pics & stuff!

[Nutz 0]

I bought a safire2 last year and customer sevice was atrocious. As far as I am concerned they can STILL kiss my fat butt.

[diablopilot 2]

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ummmm, so you're a senior lap rigger?

On the internet you can be whatever you want.

I would be but the check box for ballerina was missing.

----------------------------------------------
You're not as good as you think you are. Seriously.

[Jimbo 0]

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I bought a safire2 last year and customer sevice was atrocious.

Why? What went wrong?

-
Jim

"Like" - The modern day comma
Good bye, my friends. You are missed.

[Nutz 0]

Lets see, after 6 weeks call and ask when I can expect delivery, they don't know anything about it, finally get them to admit that they know about it, get told I'll have it in 2 weeks. 6 weeks later I finally got it - no t-shirts like I was promissed, no apology, no discount just - oh well.

Edit: You know, I have been thinking about this. I ordered my canopy the first week of April last year and got it the first week of August. (After being promissed it in June.) It was not the fact that they couldn't deliver when they said they could it was the way that they kept lying and giving me dates and then not delivering and not explaining why not. I wouldn't have cared if it took 6 monthes if they would have just been up front about it.