huszcza 0 #1 April 14, 2005 Hi there, One year ago and after agreement with Red i was send my Startrack II 290 (No 5033) to FCI for upgrade because of very hard openings. After a long time and several e-mails from my side, without responce, the answer from Red: " Hi Jacek. It's ready to Ship. Please send a shipping adress. Thanks Red" (October 20, 2004). Till March 2005 the canopy was still not back... Again after several e-mails (no responce) the message from Red: "i have been out of town but i will check and get back to you" (March 2005).Propably he is until today out of town, because the canopy is still not in our hands I would like to ask who made similar experience with such businnes ethick of FCI. blues skies jacek Quote Share this post Link to post Share on other sites
mjosparky 4 #2 April 14, 2005 I have been jumping their products, Sharpchuter, since 1985 and have nothing but good service from them. I can understand why you are upset though. SparkyMy idea of a fair fight is clubbing baby seals Quote Share this post Link to post Share on other sites
huszcza 0 #3 April 14, 2005 i want just my canopy back - nothing more Quote Share this post Link to post Share on other sites
Skyflyer1 0 #4 April 14, 2005 Have you tried calling and talking to them? Ask to speak to JJ or Red. They're much better at phones than email. Phone: (770) 279-7733 OFFICE HOURS Monday - Thursday 8:00am. - 4:00pm Jonathan Quote Share this post Link to post Share on other sites
masterrig 1 #5 April 14, 2005 That's your best bet, as suggested. Call them on the telephone. Chuck Quote Share this post Link to post Share on other sites
