TrophyHusband 0 #1 January 7, 2010 my wife and i bought a new ford f-250 in idaho. the truck was lifted by the dealership before we ever set foot on the lot. fast forward 8 months and now we are living in florida. the abs light came on so i took it to the local dealership and was told that the wires were ripped from the abs sensor because of the lift and the lift voided the warrenty on this part. thing is, when we bought the truck, we believed that it had a full three year warrenty. we were not told, nor did we sign any paperwork stating that certain parts of the warrenty would be void because of the lift. i contacted ford and they said that since it has been modified after leaving the factory, they would not pay for repairs, i would have to take it up with the dealership that did the lift. i contacted the dealership that did the lift and they told me that they would not cover it. can i take the dealership to small claims court? if i do, can i also ask for airfare, lodging, and rental car? "Your scrotum is quite nice" - Skymama www.kjandmegan.com Quote Share this post Link to post Share on other sites
Thanatos340 1 #2 January 7, 2010 You can take ANYONE to small Claims court. You can Ask for most anything. The question is do you have a case and is it worth it to go through many months worth of aggravation and headaches to possibly get a judgment that you may or may not ever be able to collect. Quote Share this post Link to post Share on other sites
CSpenceFLY 1 #3 January 7, 2010 Sue them...It's the American way. Quote Share this post Link to post Share on other sites
Andy9o8 2 #4 January 7, 2010 You need to set up an appointment with and speak with an attorney to explore all of the facts in detail and determine your various rights as against both the dealership and/or Ford. Don't make the mistake of either delaying or taking even the slightest amount of legal advice from anyone who is not an attorney. Quote Share this post Link to post Share on other sites
dunesurfer 0 #5 January 7, 2010 Quote i contacted the dealership that did the lift and they told me that they would not cover it. Get in contact with the "Dealer Principal", the individual that owns the dealer. You may get further than speaking to a Service Manager or General Manager of the dealer. Damaging the ABS in a vehicle mod could be construed as a safety concern. Said dealer could be liable in event of a collision. Quote Share this post Link to post Share on other sites
Heatmiser 0 #6 January 7, 2010 OJ What you say is reflective of your knowledge...HOW ya say it is reflective of your experience. Airtwardo Someone's going to be spanked! Hopefully, it will be me. Skymama Quote Share this post Link to post Share on other sites
squirrel 0 #7 January 7, 2010 FORD...Found On Road Dead. ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites
airdvr 210 #8 January 7, 2010 Quotemy wife and i bought a new ford f-250 in idaho. the truck was lifted by the dealership before we ever set foot on the lot. fast forward 8 months and now we are living in florida. the abs light came on so i took it to the local dealership and was told that the wires were ripped from the abs sensor because of the lift and the lift voided the warrenty on this part. thing is, when we bought the truck, we believed that it had a full three year warrenty. we were not told, nor did we sign any paperwork stating that certain parts of the warrenty would be void because of the lift. i contacted ford and they said that since it has been modified after leaving the factory, they would not pay for repairs, i would have to take it up with the dealership that did the lift. i contacted the dealership that did the lift and they told me that they would not cover it. can i take the dealership to small claims court? if i do, can i also ask for airfare, lodging, and rental car? A little confused. You say the wires were "ripped" from the sensors...when and how did that occur? Also, seems to me that replacing the sensors wouldn't be that big of a deal. In any case you need to document who you talked to. Send a certified letter to the dealership explaining the situation and your intentions if they don't pay to have the problem corrected. Make sure you send it to the owner. Lots of times they don't even know the problem exists. Mostly, be nice at first. You know the old saying...you catch more flies with honey...Please don't dent the planet. Destinations by Roxanne Quote Share this post Link to post Share on other sites
BillyVance 34 #9 January 7, 2010 Quote FORD...Found On Road Dead. Or... Fixing Or Repairing Daily "Mediocre people don't like high achievers, and high achievers don't like mediocre people." - SIX TIME National Champion coach Nick Saban Quote Share this post Link to post Share on other sites
futuredivot 0 #10 January 7, 2010 Quote Quote FORD...Found On Road Dead. Or... Fixing Or Repairing Daily Fucking Old Rebuilt DodgeYou are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
raftman 12 #11 January 7, 2010 First On Race Day. Quote Share this post Link to post Share on other sites
TrophyHusband 0 #12 January 7, 2010 we're talking about $300 here, hardly enough to sit down with a lawyer. "Your scrotum is quite nice" - Skymama www.kjandmegan.com Quote Share this post Link to post Share on other sites
popsjumper 2 #13 January 7, 2010 This is, as mentioned above, a safety concern. Do you have a local Consumer Advocate on radio or TV? Many times they can work wonders. A friend had trouble with a dealership and eventually, after months of haggling, it took an on-the-air call to the General Manager by the advocate to get a positive result. Businesses do not like negative publicity.My reality and yours are quite different. I think we're all Bozos on this bus. Falcon5232, SCS8170, SCSA353, POPS9398, DS239 Quote Share this post Link to post Share on other sites
Nataly 38 #14 January 7, 2010 Fucking Owner Real Dumb"There is no problem so bad you can't make it worse." - Chris Hadfield « Sors le martinet et flagelle toi indigne contrôleuse de gestion. » - my boss Quote Share this post Link to post Share on other sites
Andy9o8 2 #15 January 7, 2010 Quotewe're talking about $300 here, hardly enough to sit down with a lawyer. Oh, I didn't realize. Yeah - small claims court. Oh - and Better Business Bureau. There's an outside (not huge) chance they might help you; but in any event, BBB keeps track of complaints & keeps a database of those complaints that can be accessed by the public. At the very least, you'd be doing the public service of warning future consumers. Quote Share this post Link to post Share on other sites
TrophyHusband 0 #16 January 7, 2010 Quote Fucking Owner Real Dumb "Your scrotum is quite nice" - Skymama www.kjandmegan.com Quote Share this post Link to post Share on other sites
TrophyHusband 0 #17 January 7, 2010 the owner of the dealership i bought the truck from called me today and says he wants to work this out. he says he's sure his work did not cause this problem and he wants to adcocate on my behalf to get ford to honor the warrenty. we'll see what happens. "Your scrotum is quite nice" - Skymama www.kjandmegan.com Quote Share this post Link to post Share on other sites
Andy9o8 2 #18 January 7, 2010 Quotethe owner of the dealership i bought the truck from called me today and says he wants to work this out. he says he's sure his work did not cause this problem and he wants to advocate on my behalf to get ford to honor the warranty. we'll see what happens. Which is fine as far as that goes; and I hope it works out. Just don't let them keep you dangling; set a reasonable finite deadline, and stick to it. Quote Share this post Link to post Share on other sites
Nataly 38 #19 January 8, 2010 Quote Quote Fucking Owner Real Dumb Don't worry mate, I've owned *3* Ford's!!! "There is no problem so bad you can't make it worse." - Chris Hadfield « Sors le martinet et flagelle toi indigne contrôleuse de gestion. » - my boss Quote Share this post Link to post Share on other sites
FlyingJ 0 #20 January 8, 2010 Sounds like you won't need it in this case, but a letter (or web submission) to the Attorney General in the state the dealer is located can help. I really don't know if it works the same everywhere, but twice I've been in a situation where I sent a letter to a president/CEO with a CC: to the BBB and the State Attorney General. The AG office automatically sent a form letter in both cases to let the company know they had received a complaint and for them to comment if they so chose. I received a phone call from the president/CEO of CompUSA to let me know they would give me a full refund on a 5 year old computer I had battled with them over for 6 months. I asked why now after 6 months and he bluntly said we rarely push it once the BBB and AG get brought into it.Killing threads since 2004. Quote Share this post Link to post Share on other sites
