martimarr 0 #1 November 29, 2005 How long does it take to get a Line set from PD? I've been waiting for over a month.This is my first Rig and I bought it used needless to say there were alot of things wrong with it ( Line Set , Patch Work , RSL , Cypress ) anyway I cant Jump until I get this Rig going ( dont have the money to waste on rental gear )(not when I just payed 2 grand on this one and cant even jump it) Guess I'm just venting but realy does this kind of thing happen alot? I bet this is not something I want rush. I should learn more patience. Rookie mistake . Thanks for the help guys Quote Share this post Link to post Share on other sites
NWFlyer 2 #2 November 29, 2005 Have you contacted your dealer (if you placed the order through a dealer) or PD (if you placed the order directly)? I would imagine they know more than any of us how long it will take. "There is only one basic human right, the right to do as you damn well please. And with it comes the only basic human duty, the duty to take the consequences." -P.J. O'Rourke Quote Share this post Link to post Share on other sites
LawnDart21 0 #3 November 29, 2005 QuoteI bought it used needless to say there were alot of things wrong with it Not all used gear has something wrong with it. Venting is fine, no one would begrudge you that. -- My other ride is a RESERVE. Quote Share this post Link to post Share on other sites
rushmc 23 #4 November 29, 2005 I have gotten multiple sets in less than a week however, I have not puchased on lately."America will never be destroyed from the outside, if we falter and lose our freedoms, it will be because we destroyed ourselves." Abraham Lincoln Quote Share this post Link to post Share on other sites
masterrigger1 2 #5 November 30, 2005 *** QuoteHow long does it take to get a Line set from PD? We keep most PD line Sets in stock. PD usally takes about 4-7 working days to get them to you if they don't have them in stock. For them not to have a Sabre 190 line set on the shelf would be unusal. MELSkyworks Parachute Service, LLC www.Skyworksparachuteservice.com Quote Share this post Link to post Share on other sites GravityGirl 0 #6 November 30, 2005 My experience has been that lines sets take about 2 weeks to arrive. Usually, I send the entire canopy to PD and have them do the line set and inspection. From the west coast it usually takes about 3 weeks. ~~~~~~~~~~~~~~~~~ Peace and Blue Skies! Bonnie ==>Gravity Gear! Quote Share this post Link to post Share on other sites ZigZagMarquis 9 #7 November 30, 2005 That's about what my experience has been too... Over the years, about 4 times I think, I've sent this or that canopy back to PD for a re-line and in all cases its taken about 2 weeks for them to get it, inspect it, re-line it, do a few patches in a few cases and send it back to me... of course, I do cut down on some time by springing for over-night FedEx to and from. Now I've never actually ordered a line kit and had them send it to me and re-lined it myself... so I'm not sure how long that takes. If you've ordered a line-kit from PD and its a month now, I'd call them, because that doesn't sound like PD... they're noted for having great customer service... IMO... or did you ask someone to order you a line kit and maybe that's where things fell through? Quote Share this post Link to post Share on other sites masterrigger1 2 #8 November 30, 2005 Quote QuoteMy experience has been that lines sets take about 2 weeks to arrive. That is about right. It is 4-5 business day ground ship to CA vs 1-2 business day ground ship to SC. MELSkyworks Parachute Service, LLC www.Skyworksparachuteservice.com Quote Share this post Link to post Share on other sites Cloudi 0 #9 November 30, 2005 If you haven't already, you should contact the Customer Service Dept. by phone (+1-386-738-2224). If they have received your order, have received confirmation of your order, and shipping/payment info, you should definitely have received it by now. Sometimes what can happen when orders are emailed in, is that when they reply and request confirmation or payment information, their email ends up in the customer's spam folder. They won't start your order without hearing back from you and often times email is the only way they have to contact you if you didn't include a phone number in your original email. Check your spam folder. Ahh, the wonders of the electronic age. Kim Watch as I attempt, with no slight of hand, to apply logic and reason. Quote Share this post Link to post Share on other sites martimarr 0 #10 November 30, 2005 I left it all up to my rigger I watched him email his contact at PD for the set he made a point to show me what he was doing , every time I email him to ask how things are going he just says no line set I'll let you know. not its ging to be a week a year nothing just "nothing yet I'll let you know"He has help me out alot dont want to be pushy you know. I dont know what to do?? Quote Share this post Link to post Share on other sites justinb138 0 #11 November 30, 2005 QuoteI left it all up to my rigger I watched him email his contact at PD for the set he made a point to show me what he was doing , every time I email him to ask how things are going he just says no line set I'll let you know. not its ging to be a week a year nothing just "nothing yet I'll let you know"He has help me out alot dont want to be pushy you know. I dont know what to do?? Call up the PD people and give them the info. I'm sure they'll let you know whats going on with them. They're pretty much the best there is when it comes to customer service. http://www.performancedesigns.com/contact.asp Their Email and contact #'s are listed on the website above. Quote Share this post Link to post Share on other sites Cloudi 0 #12 November 30, 2005 PM sent. Kim Watch as I attempt, with no slight of hand, to apply logic and reason. Quote Share this post Link to post Share on other sites skybeergodd 0 #13 November 30, 2005 I agree with the advice of calling PD....I have ordered more line sets than I can count from PD and usually have them within 7 days or so....and if they didn't have them in stock and had to make them it has never been longer than 14 days. Quote Share this post Link to post Share on other sites Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. 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GravityGirl 0 #6 November 30, 2005 My experience has been that lines sets take about 2 weeks to arrive. Usually, I send the entire canopy to PD and have them do the line set and inspection. From the west coast it usually takes about 3 weeks. ~~~~~~~~~~~~~~~~~ Peace and Blue Skies! Bonnie ==>Gravity Gear! Quote Share this post Link to post Share on other sites
ZigZagMarquis 9 #7 November 30, 2005 That's about what my experience has been too... Over the years, about 4 times I think, I've sent this or that canopy back to PD for a re-line and in all cases its taken about 2 weeks for them to get it, inspect it, re-line it, do a few patches in a few cases and send it back to me... of course, I do cut down on some time by springing for over-night FedEx to and from. Now I've never actually ordered a line kit and had them send it to me and re-lined it myself... so I'm not sure how long that takes. If you've ordered a line-kit from PD and its a month now, I'd call them, because that doesn't sound like PD... they're noted for having great customer service... IMO... or did you ask someone to order you a line kit and maybe that's where things fell through? Quote Share this post Link to post Share on other sites
masterrigger1 2 #8 November 30, 2005 Quote QuoteMy experience has been that lines sets take about 2 weeks to arrive. That is about right. It is 4-5 business day ground ship to CA vs 1-2 business day ground ship to SC. MELSkyworks Parachute Service, LLC www.Skyworksparachuteservice.com Quote Share this post Link to post Share on other sites Cloudi 0 #9 November 30, 2005 If you haven't already, you should contact the Customer Service Dept. by phone (+1-386-738-2224). If they have received your order, have received confirmation of your order, and shipping/payment info, you should definitely have received it by now. Sometimes what can happen when orders are emailed in, is that when they reply and request confirmation or payment information, their email ends up in the customer's spam folder. They won't start your order without hearing back from you and often times email is the only way they have to contact you if you didn't include a phone number in your original email. Check your spam folder. Ahh, the wonders of the electronic age. Kim Watch as I attempt, with no slight of hand, to apply logic and reason. Quote Share this post Link to post Share on other sites martimarr 0 #10 November 30, 2005 I left it all up to my rigger I watched him email his contact at PD for the set he made a point to show me what he was doing , every time I email him to ask how things are going he just says no line set I'll let you know. not its ging to be a week a year nothing just "nothing yet I'll let you know"He has help me out alot dont want to be pushy you know. I dont know what to do?? Quote Share this post Link to post Share on other sites justinb138 0 #11 November 30, 2005 QuoteI left it all up to my rigger I watched him email his contact at PD for the set he made a point to show me what he was doing , every time I email him to ask how things are going he just says no line set I'll let you know. not its ging to be a week a year nothing just "nothing yet I'll let you know"He has help me out alot dont want to be pushy you know. I dont know what to do?? Call up the PD people and give them the info. I'm sure they'll let you know whats going on with them. They're pretty much the best there is when it comes to customer service. http://www.performancedesigns.com/contact.asp Their Email and contact #'s are listed on the website above. Quote Share this post Link to post Share on other sites Cloudi 0 #12 November 30, 2005 PM sent. Kim Watch as I attempt, with no slight of hand, to apply logic and reason. Quote Share this post Link to post Share on other sites skybeergodd 0 #13 November 30, 2005 I agree with the advice of calling PD....I have ordered more line sets than I can count from PD and usually have them within 7 days or so....and if they didn't have them in stock and had to make them it has never been longer than 14 days. Quote Share this post Link to post Share on other sites Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. Reply to this topic... × Pasted as rich text. Paste as plain text instead Only 75 emoji are allowed. × Your link has been automatically embedded. Display as a link instead × Your previous content has been restored. Clear editor × You cannot paste images directly. Upload or insert images from URL. Insert image from URL × Desktop Tablet Phone Submit Reply 0
Cloudi 0 #9 November 30, 2005 If you haven't already, you should contact the Customer Service Dept. by phone (+1-386-738-2224). If they have received your order, have received confirmation of your order, and shipping/payment info, you should definitely have received it by now. Sometimes what can happen when orders are emailed in, is that when they reply and request confirmation or payment information, their email ends up in the customer's spam folder. They won't start your order without hearing back from you and often times email is the only way they have to contact you if you didn't include a phone number in your original email. Check your spam folder. Ahh, the wonders of the electronic age. Kim Watch as I attempt, with no slight of hand, to apply logic and reason. Quote Share this post Link to post Share on other sites
martimarr 0 #10 November 30, 2005 I left it all up to my rigger I watched him email his contact at PD for the set he made a point to show me what he was doing , every time I email him to ask how things are going he just says no line set I'll let you know. not its ging to be a week a year nothing just "nothing yet I'll let you know"He has help me out alot dont want to be pushy you know. I dont know what to do?? Quote Share this post Link to post Share on other sites
justinb138 0 #11 November 30, 2005 QuoteI left it all up to my rigger I watched him email his contact at PD for the set he made a point to show me what he was doing , every time I email him to ask how things are going he just says no line set I'll let you know. not its ging to be a week a year nothing just "nothing yet I'll let you know"He has help me out alot dont want to be pushy you know. I dont know what to do?? Call up the PD people and give them the info. I'm sure they'll let you know whats going on with them. They're pretty much the best there is when it comes to customer service. http://www.performancedesigns.com/contact.asp Their Email and contact #'s are listed on the website above. Quote Share this post Link to post Share on other sites
Cloudi 0 #12 November 30, 2005 PM sent. Kim Watch as I attempt, with no slight of hand, to apply logic and reason. Quote Share this post Link to post Share on other sites
skybeergodd 0 #13 November 30, 2005 I agree with the advice of calling PD....I have ordered more line sets than I can count from PD and usually have them within 7 days or so....and if they didn't have them in stock and had to make them it has never been longer than 14 days. Quote Share this post Link to post Share on other sites
