warpedskydiver 0 #1 March 7, 2008 Anyone know if something is wrong with this business, or did something happen to Tom? My SO purchased a shirt for me just before Christmas, and it never arrived. We sent him a message letting him know it had not arrived, he reassured us that it would be resent. That has occurred, and been repeated twice. Now we get no repsonse at all from him. Anyone know what happened? It's only 20 bucks, but if she had known it was going to be a problem, she could have gotten the shirt embroidered by Barb at B&R Designs. Quote Share this post Link to post Share on other sites
warpedskydiver 0 #2 March 7, 2008 Damn, nobody knows anything?I wanted to give him a chance before I disputed the charges with Visa. Quote Share this post Link to post Share on other sites
karenmeal 0 #3 March 7, 2008 You're assuming that someone who knows him (Or Tom himself) should be able to respond between 8:30 pm and 5:00 am? "Life is a temporary victory over the causes which induce death." - Sylvester Graham Quote Share this post Link to post Share on other sites
poe62 0 #4 March 7, 2008 I know Tom. I'll call him and tell him to get his a** in gear.~Nikki http://www.facebook.com/poe62 Irgity Dirgity Quote Share this post Link to post Share on other sites
poe62 0 #5 March 7, 2008 Also, there has to be a good explanation I'm sure. He works really hard to fill orders and to get issues worked out.~Nikki http://www.facebook.com/poe62 Irgity Dirgity Quote Share this post Link to post Share on other sites
packertom 0 #6 March 7, 2008 This is Tom from Velocity Sportswear... could you email me at tom@velocitysportswear.com or packertom@dropzone.com and give me the details. We had several orders go missing around the Christmas time period and we'll certainly reship any order that you didn't receive. I'm not sure who you are or which order you refer to... please give me the pertinent details and we'll certainly get this taken care of asap. I'm sorry for any inconvenience that this has caused you. The only order that I can think of that might still have an open ended status is one to a girl, I don't remember the details, I'm not in the shop, but we've shipped that one twice and I haven't heard if the second order arrived or not... Tomtom@velocitysportswear.com www.velocitysportswear.com What's YOUR Zombie Plan? Quote Share this post Link to post Share on other sites
packertom 0 #7 March 7, 2008 thanks for the message.. We'll get your order reshipped asap.. I'm going to send it signature required this time... after I shipped it the second time I thought it was a done deal because I hadn't heard any more about it. I'm sorry about the inconvenience.. please call me when this one gets there.. I'd like to put this to bed . blue skies, Tomtom@velocitysportswear.com www.velocitysportswear.com What's YOUR Zombie Plan? Quote Share this post Link to post Share on other sites
packertom 0 #8 March 7, 2008 additionally, I'm sorry it took me a while to see this post.. if you ever need to get in touch with me it's probably more direct to call me or use the email address on our website.. I don't check the forums here that much... luckily a a wonderful girl happened to see the post and texted me or I might not have seen it at all..tom@velocitysportswear.com www.velocitysportswear.com What's YOUR Zombie Plan? Quote Share this post Link to post Share on other sites
poe62 0 #9 March 7, 2008 hahaha! You have to give credit to Mustachio for seeing the post... he emailed me blaming me for the inconvenience. hahaha ~Nikki http://www.facebook.com/poe62 Irgity Dirgity Quote Share this post Link to post Share on other sites
