Zute Sute Problems

[propofol65 0]

Placed an order with Zute Sute several months ago and am still waiting - even after paying for the "rush" order. Numerous attempts to contact the owner (home business) are/were futile. Even drove over to Cudahy, WI to stop by to check out the progress of the suit but the owner said she wouldn't be around - running errands.

Prior to flying out to Eloy, sent another message and said that I needed it by Dec 6th. Owner sent an email back and said she shipped it to manifest. Manifest never received it. Further communications haven't been returned.

Caveat emptor - Latin for let the buyer beware

I am aware now and will not do business with Zute Sute again. If you do, check others first!

[freeflysteve 0]

Doesnt sound good.
Did you pay by credit card?If so reclaim monies back,shouldnt be an issue with credit company as no goods recd by you.
Best of luck.
Steve

Swooping, huh? I love that stuff ... all the flashing lights and wailing sirens ... it's very exciting!

[jarrodh 0]

So you never got the suit at all???

That sucks. How much did you pay for it?

2 BITS....4 BITS....6 BITS....A DOLLAR!....ALL FOR THE GATORS....STAND UP AND HOLLER!!!!

[propofol65 0]

$340 total. Called the credit card company and they are investigating things. Said they would credit my account in a few weeks. Needlessness to say, will be going with another vendor. There's another 6 weeks!

[bigdad510 1]

I bought a suit from them, I should say her. The owner, Jen is the oner/maker of them. I paid for rush order and it took mea little over two months to get mine.

I think I stil have her cell phone number, I'll check around and get back to you.
Anyway, after contacting my CC company for a refund and a whole bunch of threats, I got my suit. Honestly, the suit is made extrmely well, I got the comp suite.

Is it worth the wait? It depends, I needed a suit and wasn't very patient, but for the quality and the price, I think it was worth it.


Do a search for Zute Suit and you'll see my posts and the replies I got back.

Brad

[BillyVance 34]

A friend of mine had a problem with Dive Rite years ago. Sent his jumpsuit back for repairs. Waited a long long time. Started calling and emailing the owner. Never could get any satisfactory answer from him. Finally a call to the Tennessee dept of consumer affairs or whatever agency it is that deals with consumer complaints, and he had his jumpsuit repaired and sent back within a week. Later on, I learned that the owner's best employee, who did most of the sewing work, had a heart condition and had to quit, leaving him in quite a quandary. He closed the business not long after.

Who knows what happened with Zute Sute. They must have had an internal problem to deal with. I got my 300 way jumpsuit from them in 1998 in record time and it still serves me well today, albeit a bit ragged and faded...

"Mediocre people don't like high achievers, and high achievers don't like mediocre people." - SIX TIME National Champion coach Nick Saban