tangledlines 0 #1 January 28, 2007 Nitrochute Corp. Does anybody have any first-hand knowledge of or experience with chute equipment manufactured from this supplier? I understand they are based in Palmdale, CA. Quote Share this post Link to post Share on other sites
PhreeZone 20 #2 January 28, 2007 Only thing that I know that they make is frappe hats. What are you looking at getting from them?Yesterday is history And tomorrow is a mystery Parachutemanuals.com Quote Share this post Link to post Share on other sites
chutebuilder 0 #3 January 28, 2007 makes mostly para wings for the powered parachute industry.recently sold due to the owners health problems. last i heard, they were trying to set up a shop to manufacture in mexico. Quote Share this post Link to post Share on other sites
tangledlines 0 #4 January 28, 2007 How do you get hold of em? Quote Share this post Link to post Share on other sites
JohnRich 4 #5 January 29, 2007 QuoteHow do you get hold of em? 2002 edition of "Chuting Star": http://www.chutingstar.com/archives/00000060.html See the 2nd paragraph. Quote Share this post Link to post Share on other sites
tangledlines 0 #6 January 30, 2007 Re: [tangledlines] Experience with Nitrochute Corp. - NEW [In reply to] Quote | Reply In Reply To How do you get hold of em? 2002 edition of "Chuting Star": http://www.chutingstar.com/archives/00000060.html See the 2nd paragraph. _______________________________________________________________________ That was interesting, John. I pulled this information from the website you suggested: "Charles Mack (a former supplier for Parachute Equipment Corp.) out of Palmdale, California. Charles can be contacted at nitrochute@aol.com or 661-917-7071. Mail orders can be sent to: 38544 East 33rd Street, Palmdale, CA 93550." Unfortunately that phone # is unplugged. So is 661-400-3108. I was hoping to get some background on Nitrochute /Charles Mack from anybody who knows him and has had experience working with him. Somebody who could provide a reference... Quote Share this post Link to post Share on other sites
azureriders 0 #7 January 30, 2007 On Time Delivery? How about NO DELIVERY AT ALL, then after a few emails and promises that they were sent and sorry they did not reach me and they were insurred so we will just send you some more...........still no hats and now THEY WILL NOT ANSWER MY EMAILS. Oh, and yes I have experience with them Quote Share this post Link to post Share on other sites
chutebuilder 0 #8 January 30, 2007 As I understand it,the new owners are supposed to be taking care of these things. Quote Share this post Link to post Share on other sites
cosmobuddy 0 #9 January 30, 2007 QuoteAs I understand it,the new owners are supposed to be taking care of these things. Who are the new owners and how can I get in touch with them?www.SkydiveLostPrairie.com Quote Share this post Link to post Share on other sites
azureriders 0 #10 January 31, 2007 QuoteWho are the new owners and how can I get in touch with them? Yeah, what Fred said Quote Share this post Link to post Share on other sites
tangledlines 0 #11 January 31, 2007 Are you sure it wasn't a simple misunderstanding or perhaps a clerical issue? Mistakes happen. How well did you document your transaction? Was it all verbal? What kind of money was involved? Can you document dates & conversations. Do you have a cancelled check signed by Charles Mack? If you have some historical detail and documents perhaps they would be of interest to others. Quote Share this post Link to post Share on other sites
tangledlines 0 #12 January 31, 2007 Could you take a minute and complete my poll at the top? It sounds like you have some valuable input. Quote Share this post Link to post Share on other sites
tangledlines 0 #13 January 31, 2007 Do you have any experiences you could share? Quote Share this post Link to post Share on other sites
cosmobuddy 0 #14 January 31, 2007 QuoteCould you take a minute and complete my poll at the top? It sounds like you have some valuable input. Could you complete your profile so we know who you are? You have been on dropzone.com for only 3 days.www.SkydiveLostPrairie.com Quote Share this post Link to post Share on other sites
tangledlines 0 #15 January 31, 2007 Fred, I hate to post my personal contact information on a public website. I do have my email address posted here on DZ. I'll give you a call tomorrow so we can talk. Quote Share this post Link to post Share on other sites
azureriders 0 #16 January 31, 2007 It seems that Charlie is trying to make things right, but more on that in a minute. QuoteAre you sure it wasn't a simple misunderstanding or perhaps a clerical issue? Mistakes happen. How well did you document your transaction? Was it all verbal? What kind of money was involved? Can you document dates & conversations. Do you have a cancelled check signed by Charles Mack? If you have some historical detail and documents perhaps they would be of interest to others. First off, you will not even give a name on your profile, but you want me to publicly document every transaction and word passed between Charlie and I. I think you need to man up (or woman up if that’s the case) and fill out your profile. As for the documentation I would have done just that, but now I have reason not to, more on that in a minute. Secondly, go back and reread my original post. Yes, it is short and to the point, but there is plenty there to let you, and everyone else, know that this has been on going for some time and is not the cause of some simple clerical issue. And Third, I do a good bit of Internet shopping and I try to refrain from publicly nagging about my mishaps. The two dot coms that were involved in this, one where I found the items and one where I made payment to the other party, have both been very helpful in this and all other matters that I have had with them. They do not need any negative nagging making their sites look 'unsafe for buyers', when that is not the case. "a thousand good deeds will be remembered by few and talked about by even less, but one misdeed will be remember by many, and talked about by all" QuoteCould you take a minute and complete my poll at the top? It sounds like you have some valuable input. No, I will not complete this poll as it makes no sense and has no use to other readers. Performance? Quality? Workmanship? Service? On-time Delivery? am I checking for good, for bad, or for the simple fact that I have experience???????? This is not very well laid out and could be very misinterpreted by someone searching for this info in the future that may only look at the results of your poll and not read this entire thread. Now I promised I would let you in on how Charlie was trying to make this right, but I am going to put it in the next post, this one is getting long and don't want anyone to miss the important stuff because they tired of reading my BS. Quote Share this post Link to post Share on other sites
azureriders 0 #17 January 31, 2007 In a message dated 1/31/2007 9:40:46 AM Central Standard Time, NITROCHUTE writes: dear joe, I apologize for the delay .Due to health issues at the end of December i sold the company and have been sortring everything out.i am sending you a refund for $120.Is postal money order ok,or do you prefer some other means of payment? Charlie My reply to this was: Charlie, I was not aware of your health issues, I hope everything is OK. A postal money order will be just fine, you can send it to: Joseph Courtney, PO Box 1212, Livingston, La 70754. Joe I still fail to see why Charlie had to read of my disgust on this site before he replied back to me with this message, if this not what happened then so be it, but the timing sure points that way. However, if when Charlie does as he says and sends me a refund, I will have no hard feelings left and will chalk this up as just another ‘no loss, no gain’ transaction. I will post an update as soon as I receive my refund. Charlie, I have no idea what kind of health issues you are having, but I assume it must be at least fairly serious if it has caused you to sale your company. I have been a business owner for over 13 years and could not imagine having to give it up. No matter what the final out come of this transaction, I do wish you the very best with your health. Quote Share this post Link to post Share on other sites
tangledlines 0 #18 February 1, 2007 You can privately email me your phone and I'll give you a call. Quote Share this post Link to post Share on other sites
tangledlines 0 #19 February 3, 2007 QuoteOn Time Delivery? How about NO DELIVERY AT ALL, then after a few emails and promises that they were sent and sorry they did not reach me and they were insurred so we will just send you some more...........still no hats and now THEY WILL NOT ANSWER MY EMAILS. Oh, and yes I have experience with them QuoteHas anyone had any POSITIVE experiences with NITROCHUTE CORP or CHARLES MACK? Quote Share this post Link to post Share on other sites
tangledlines 0 #20 February 3, 2007 Has anyone had any POSITIVE experiences with NITROCHUTE CORP. or CHARLES MACK? Quote Share this post Link to post Share on other sites
snivel1 0 #21 February 4, 2007 As a matter of fact ,I do.I have dealt with Charlie for a number of years and NEVER had a problem. If you stop and think about it, he has been in the business for quite a while,and these 2 people are the only complaints I have ever heard. So I am willing to say that 2 complaints Vs. the number of years in business = a pretty good track record.Thats probably a whole lot better than the industry standard. Quote Share this post Link to post Share on other sites
azureriders 0 #22 February 7, 2007 QuoteAs a matter of fact ,I do.I have dealt with Charlie for a number of years and NEVER had a problem. If you stop and think about it, he has been in the business for quite a while,and these 2 people are the only complaints I have ever heard. So I am willing to say that 2 complaints Vs. the number of years in business = a pretty good track record.Thats probably a whole lot better than the industry standard. People, please understand that what snivel1 is saying may be exactly what has happened in charlie's career, I can only post about what I know. I know this and you should also keep that in mind when reading this thread, or any other experience with thread. As promised, I am here to update on the status of my refund. I did recieve a refund in full yesterday. I still stand by what I have been saying: not answering emails, not shipping a product, lying about when it was shipped, and then only giving positive help and support once the customer posts on a public forum is not acceptable. However, I will also keep my word, so to Charlie: I have no hard feelings and hope your health improves quickly. tangledlines, man, you are out there. You set up an experience with thread that has no place for bad experience, you poke and pry and dig for good experience, almost to the point of begging. Then you try to keep any thing negative out of here and in private, you can call me, why would I want you to call me, if you have sometihng to say, this is your public thread, say it. Then not filling out your profile, well I have my ideas of who you are, but due to promises made earlier in this post I will leave that alone for now. In any event, your seemingly useless thread has served me well, I am now $120 less poor as a result of it, and I thank you for that. Quote Share this post Link to post Share on other sites
tangledlines 0 #23 February 9, 2007 QuoteQuoteAs a matter of fact ,I do.I have dealt with Charlie for a number of years and NEVER had a problem. If you stop and think about it, he has been in the business for quite a while,and these 2 people are the only complaints I have ever heard. So I am willing to say that 2 complaints Vs. the number of years in business = a pretty good track record.Thats probably a whole lot better than the industry standard. People, please understand that what snivel1 is saying may be exactly what has happened in charlie's career, I can only post about what I know. I know this and you should also keep that in mind when reading this thread, or any other experience with thread. As promised, I am here to update on the status of my refund. I did recieve a refund in full yesterday. I still stand by what I have been saying: not answering emails, not shipping a product, lying about when it was shipped, and then only giving positive help and support once the customer posts on a public forum is not acceptable. However, I will also keep my word, so to Charlie: I have no hard feelings and hope your health improves quickly. tangledlines, man, you are out there. You set up an experience with thread that has no place for bad experience, you poke and pry and dig for good experience, almost to the point of begging. Then you try to keep any thing negative out of here and in private, you can call me, why would I want you to call me, if you have sometihng to say, this is your public thread, say it. Then not filling out your profile, well I have my ideas of who you are, but due to promises made earlier in this post I will leave that alone for now. In any event, your seemingly useless thread has served me well, I am now $120 less poor as a result of it, and I thank you for that. My father, a poet and very wise man, once said, "Learn from the mistakes of others; life is too short to make them all yourself." Oh, and, you're welcome. Quote Share this post Link to post Share on other sites
tangledlines 0 #24 February 13, 2007 Quote...So I am willing to say that 2 complaints Vs. the number of years in business = a pretty good track record.Thats probably a whole lot better than the industry standard. The word on the street is that Charlie has resolved issues with some of the squeeky wheels who complained the loudest. This is to his credit. I understand there is another sizeable complaint that has not yet been resolved. ...so maybe it is 3 complaints, not 2. Would details help? Quote Share this post Link to post Share on other sites
tangledlines 0 #25 February 17, 2007 QuoteSo I am willing to say that 2 complaints Vs. the number of years in business = a pretty good track record. Would you feel differently if you were one of the 2 who felt compelled to complain? Quote Share this post Link to post Share on other sites
