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Elisha

Another Bill Pay Issue

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I accidentally switched the checks for Comcast (cable) and PG&E (and I remember verifying first! Unless that was a prior month). The $50 check for the cable bill went to PG&E and the $150 check for electricity went to Comcast. And get this - both checks were cashed! I did cancel my cable at the end of the year and this was the final bill, but about the same size as a normal bill. I got a refund from Comcast for $13, but WTF DOES THAT HAVE TO DO WITH THE OTHER $80 THEY CASHED?!? I'm guessing the only thing I can do is call up the companies.

My credit union now has check imaging online and I was able to confirm by printouts which I have that Comast indeed cashed the PG&E check for the full amount ($150) for what the check was written for. Bottom line: Comcast owes me about $90.

Others have told me that util companies cash checks in batches - why they didn't catch it and do anything and their bank didn't either.

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You could have your credit union return one or both checks because of improper endorsment. That puts the burden on them... It may jack up any ongoing relationship with them, but it can be a very effective way to get folks off moving for you.... :|

Good luck...


-- Yeah... I'm the tall one...

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Quote

Comast indeed cashed the PG&E check for the full amount ($150) for what the check was written for. Bottom line: Comcast owes me about $90.



They don't just keep any extra for free. They probably have credited your account with the amount of the "overpayment". So you can now go another month without having to pay that bill again.

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