CSpenceFLY 1 #1 January 23, 2006 In a recent conversation with a customer that I fired when I was asked by the customer why I said,"Due to my inability to please her that I had decided to quit dealing with people on her level."Do you think she got my message? Tell me one you have used that can be taken either way. . Quote Share this post Link to post Share on other sites
GTAVercetti 0 #2 January 23, 2006 QuoteIn a recent conversation with a customer that I fired when I was asked by the customer why I said,"Due to my inabiliy to please her that I had decided to quit dealing with people on her level.Do you think she got my message? Tell me one you have used that can be taken either way. . That was confusing.Why yes, my license number is a palindrome. Thank you for noticing. Quote Share this post Link to post Share on other sites
JohnMitchell 16 #3 January 23, 2006 Quote That was confusing. Needed some commas and and end-quote, didn't it? I'm done reading on that level. Quote Share this post Link to post Share on other sites
NlghtJumper 0 #5 January 23, 2006 I'm glad I'm not the only one who got lost trying to read that... A man will do anything for the right woman, and when that woman destroys him, that man will become a hunk of meat with the common sense of a rodeo clown! ~ Christopher Titus Quote Share this post Link to post Share on other sites
masterrig 1 #6 January 23, 2006 QuoteHuh? _________________________________ You beat me to it! HUH? Chuck Quote Share this post Link to post Share on other sites
SkydiveStMarys 0 #7 January 23, 2006 You fired a customer!!!??? Thats GOT TO BE bad for business!! BobbiA miracle is not defined by an event. A miracle is defined by gratitude. Quote Share this post Link to post Share on other sites
ryno1972 0 #8 January 23, 2006 I run an automotive shop in downtown Atlanta. Worked here for 5 years. We have "fired" 2. (out of 10,000 or so) Sometimes certain people can be very unreasonable and impossible to please. But we bend over backwards for our customers with stuff like rental cars etc.....glad to be here!! Quote Share this post Link to post Share on other sites
NlghtJumper 0 #9 January 23, 2006 QuoteYou fired a customer!!!??? Thats GOT TO BE bad for business!! No, it makes business better, because the other customers know that they wont have to deal with the slackers. And they better act right themselves, or they may just end up fired! Hmmm... do you have to mention that in a job interview when the person asks you if you have ever been fired? A man will do anything for the right woman, and when that woman destroys him, that man will become a hunk of meat with the common sense of a rodeo clown! ~ Christopher Titus Quote Share this post Link to post Share on other sites
masterrig 1 #10 January 23, 2006 QuoteYou fired a customer!!!??? Thats GOT TO BE bad for business!! Bobbi _______________________________________ Wait'll Donald Trump hears this! Chuck Quote Share this post Link to post Share on other sites
Gravitymaster 0 #11 January 23, 2006 I usually just tell them we are too busy to provide them with the level of service they require at this time and refer them to a competitor I dislike and who has a reputation for ripping people off. By the time he gets done with them, they are more reasonable. Quote Share this post Link to post Share on other sites
popsjumper 2 #12 January 23, 2006 Now THAT is a great idea!My reality and yours are quite different. I think we're all Bozos on this bus. Falcon5232, SCS8170, SCSA353, POPS9398, DS239 Quote Share this post Link to post Share on other sites
jumpchikk 0 #13 January 23, 2006 No No No Spence!!! Don't you know you will gladly provide a service to someone for the right amount of money.... always see how much you can squeeze out of em before they walk away!!! Your conversation should have went something like this.. Due to recent price increases in gasoline, parts, fertilizer, food etc.. we are having to increase our fees exponentially to compensate for these necessities. Then quote them a fee that is totally ludicrous and if they pay, mo' money for you (plus my 1/3 contingency fee) or they have made the decision to end the contract. Quote Share this post Link to post Share on other sites
CSpenceFLY 1 #14 January 23, 2006 QuoteI run an automotive shop in downtown Atlanta. Worked here for 5 years. We have "fired" 2. (out of 10,000 or so) Sometimes certain people can be very unreasonable and impossible to please. But we bend over backwards for our customers with stuff like rental cars etc..... Exactly! and I fixed the end quote Quote Share this post Link to post Share on other sites
riggerrob 643 #15 January 23, 2006 Hee! Hee! Or do like my boss ... Don't refuse to provide a service, just make it ridiculously expensive. For example, when he decided that he longer wanted the liability of allowing first-timers to jump alone, he increased the price of an IAD FJC to almost $100 more than a tandem. Mind you, if a student has already done a tandem with us, then their IAD first jump course is discounted to the old rate. Quote Share this post Link to post Share on other sites
lawrocket 3 #16 January 23, 2006 I've said some a few times: "You would be fortunate to have her work for you." "I can't recommend her too highly." "Nobody would be a better paralegal than her." Things like that. My wife is hotter than your wife. Quote Share this post Link to post Share on other sites
ChrisL 2 #17 January 23, 2006 QuoteI'm glad I'm not the only one who got lost trying to read that... Maybe the customer had unreasonable grammar and punctuation requirements __ My mighty steed Quote Share this post Link to post Share on other sites
skymama 37 #18 January 23, 2006 QuoteDon't refuse to provide a service, just make it ridiculously expensive. lol...My Dad does that too at our business. When he can tell that a customer is going to be overly time-consuming (we're homebuilders), he'll add money to the contract for his pain and suffering. If he doesn't get the deal, he figures he's better off!She is Da Man, and you better not mess with Da Man, because she will lay some keepdown on you faster than, well, really fast. ~Billvon Quote Share this post Link to post Share on other sites
tigra 0 #19 January 23, 2006 We do that in my line of work too- mostly for nuisance stuff which really is outside what we are supposed to do. We price it high enough to either discourage them or make it worth our while. Quote Share this post Link to post Share on other sites
Rick 67 #20 January 23, 2006 We have done the same thing One of the local theme parks is a PITA to work with, so we figure our price bump it by 20% and if we get the job we have the built in PITA factor. Actually as we have grown over the past couple of years we have "fired" a few customers that were not worth the $ to work with. My partners and I always argue over which one of us gets to fire themYou can't be drunk all day if you don't start early! Quote Share this post Link to post Share on other sites
Rebecca 0 #21 January 23, 2006 QuoteI've said some a few times: "You would be fortunate to have her work for you." "I can't recommend her too highly." "Nobody would be a better paralegal than her." Things like that. Damn. you've got to ask yourself one question: 'Do I feel loquacious?' -- well do you, punk? Quote Share this post Link to post Share on other sites
PLFXpert 0 #22 January 23, 2006 I wish! My most annoying account is also the one I receive the least residual commission on---but I still help them as I would even my largest account---in part b/c I have morals, but mostly b/c he happens to be local to my area and I firmly believe one bad word-of-mouth affects 100 potentially great accounts I might have had. I WISH I could add a fee for my pain & suffering!Paint me in a corner, but my color comes back. Quote Share this post Link to post Share on other sites
