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freeflir29

"Customer Service"............OMG

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Am I crazy or is this post AND these emails in English?


To make a long story short I'm trying to get a refund from Priceline because the flight I was supposed to be on was weathered out. I send an email saying that I need to get a refund and that I am over seas and need to settle this in email. I UNABLE to call. They send an email back saying "Thanks.....we'll be glad to take care of this for you if you'll call our customer service number 1-800 blah blah."

OK........I told them in the first email that I could NOT call them. This needed to be settled by email so this time I was a bit more to the point with something to the effect of "What part of I CANNOT call you do you not understand?" Here's the SECOND email I got back from them.


"Thank you for taking the time to send us an e-mail. We apologize for
any
inconvenience and understand that you are out of United States and so
will not be able to call us in regards to your airline reservation
booked to travel to Los Angeles.

In our previous communication, we did provide you a phone number to
call, if your location prevents you from accessing our toll-free
numbers
in the United States.

In order to assist you further, please call us at 412-690-2034. "



Am I typing this in freakin English? :S It really is the rest of the world that has lost it's freakin mind!!!!!!!!!

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It really is the rest of the world that has lost it's freakin mind!!!!!!!!!



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So we're in Berlin for New Years...wife got her cell phone ripped off in the crowd.:(

She flies international routes for a major airline, so our phones are on a 'special' plan that allows international calls from just about anywhere...

I'm on MY phone trying to get hers cancelled before someone starts calling Antarctica ordering pizza...;)

And keep being told that I can't do it via telephone...I have to send them an EMAIL!!![:/]:ph34r::P












~ If you choke a Smurf, what color does it turn? ~

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They are taking you saying you cant call, as you cant call to the US given phone number. So they are offering an international phone number for you to call. I have friends who go thru this quite a bit... very annoying to say the least.

A man will do anything for the right woman,
and when that woman destroys him,
that man will become a hunk of meat with the common sense of a rodeo clown! ~ Christopher Titus

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Oh I can call all right. I'm just not spending $1 a minute to talk to these clowns. Should I try emailing them one more time or just find their address so I can go there in April and beat them with a phone? :D



I'm with that! :D Anybody remember the Snickers commercial with the telemarketer calling the dude early in the morning, and he flies over and destroys the telemarketer's cubicle? Funny shit! :D
"Mediocre people don't like high achievers, and high achievers don't like mediocre people." - SIX TIME National Champion coach Nick Saban

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