mdrejhon 8 #1 April 20, 2008 Subject says all. I need a replacement visor for FREEZR helmet (original). Will FREEZR MK-II visor fit this? Quote Share this post Link to post Share on other sites
philip133 0 #2 April 21, 2008 Drop paratec a mail - problem solved and you have the answer. BlueS Quote Share this post Link to post Share on other sites
mdrejhon 8 #3 April 21, 2008 I have tried without a response -- It might be some kind of mail filter issue, I don't know - or that my English is hard to read by the germans... I had similiar difficulty earlier, when I lost one of the anchoring side caps... Will try again with a different email address, and see if my email reaches them. Quote Share this post Link to post Share on other sites
chunkybunky 0 #4 April 21, 2008 Here is some contact information that has worked in the past. Give it a try. (914) 484 -1448 ken@paratec-usa.com Paratec-USA Inc. PO Box 276 Valhalla,NY 10595 Quote Share this post Link to post Share on other sites
mdrejhon 8 #5 April 28, 2008 That email is no good either. I give up on Paratec for now... I'll just make do with the visor during this bigway camp, and get a more common North American skydiving helmet... Besides, replacement visors on will cost under $25 instead of $75 (according to paragear.com) ... The FREEZR, while a really cool helmet, has not been without its flaws. The side caps keep popping off, and my right-hand cap (glossy red) is gone forever. They did away with those removable side caps for the FREEZR MK II which I am sure is much better, probably for this reason. So it may be time for me to call this helmet a write-off soon -- due to the high costs of replacement parts for this helmet and difficult-to-reach tech support *sigh*... And nobody on dropzone.com seems to know whether the visors are compatible! So hard to get information on! If I can somehow get the helmet fixed, I'll keep the FREEZR as a spare helmet. In the meantime, I jump with a somewhat worn-looking FREEZR, at least until I get a more common model such as Z1 or Oxygen. As a deaf guy, I generally don't make phone calls, but I may get somebody to call for me or use a relay service to make the call. QuoteThis is an automatically generated Delivery Status Notification Delivery to the following recipient failed permanently: ken@paratec-usa.com Technical details of permanent failure: TEMP_FAILURE: Gmail tried to deliver your message, but it was rejected by the recipient domain. The error that the other server returned was: 452 452 4.2.2 Disk quota exceeded. We recommend contacting the other email provider for further information about the cause of this error. Thanks for your continued support. (state 14) Quote Share this post Link to post Share on other sites
Chrisky 0 #6 April 29, 2008 Shoot them a message here on DZ.com; Manufacturer Contacts on Dropzone.com It's not like the only options are calls and email...The mind is like a parachute - it only works once it's open. From the edge you just see more. ... Not every Swooper hooks & not every Hooker swoops ... Quote Share this post Link to post Share on other sites
racerman 0 #7 April 29, 2008 Forget it. I called Para-gear after getting nowhere with para tech and was told the new lens WILL NOT FIT the older model. Now, if I can just find a full face I can wear with my glasses! Quote Share this post Link to post Share on other sites