problems with optima case?

[baconwings 0]

I have heard that people were having problems with their Optima's plastic case cracking and breaking, can anybody shed any light on this or was it just a problem with the older Optimas. Cheers all.

[Glandu 0]

You're right. I had to exchange my optima with a new one a couple of years ago. The one I have now is also showing some crakings on the box and window screen !!! which I will have to exchange again !!! !
Does the new optima come with a stronger case? not sure, Too bad because this is a very reliable instrument.

[P-dro 0]

Mine is cracking after only one season...

[mcordell 2]

You should call L&B about this. I bought a Viso and had a problem with the case cracking. Mads Larsen told me they had a problem with the molding process and that they would replace it free of charge. They actually sent me the Viso II which is the new version with the ruggedized, rubberized housing. I don't see any way this one will crack. Perhaps they have made some improvement to the optima. I haven't had any problems with my optima cracking at all.

www.facebook.com/FlintHillsRigging

[sagan 0]

To follow-up I bought a new optima just as they were coming up and have the same case slightly cracked issue. It's worked fine for years but based on someone seeing this thread over the weekend I emailed L&B and they instantly replied and took care of the issue.

A++ on customer service.

-Patrick

[Glandu 0]

The new Optima 2 has now a ruggedized casing and hopefully, the cracking should not be an issue anymore.
Still a great and reliable tool!!! and the customer service is excellent. Makes me want to move to Danemark!!!