cameramonkey 0 #1 July 23, 2004 Ok, so here's the deal. I buy a new item on ebay from a "power seller" his feedback rating is somewhere in the 1500 range. I email him for an amended invoice. wait overnight, and no reply. Upon closer inspection, I see I didnt need the amendment, so I completed the transaction using my paypal account. Another problem. the alternate (work) ship to address that I provided him in the next town over has my home zip code, not the correct one. So I send ANOTHER email... then a third one marked urgent. I get an email from fedex that the order has shipped to the alternate address. I check the fedex tracking info, and sure enough its got the wrong zip. So now its been 3 days, and I havent gotten a single reply from the idiot. Fedex wont change it unless HE calls. I have to wait till they try to deliver it unsuccessfully, then change it to a "hold at the sort facility" and lose a day (I cant change it at all unless I am the shipper). I dug thru the guy's feedback list, and found 6 neutral feedbacks in the past 6 months. ALL are for the same thing... TOTAL lack of communication. He ships the product ok, just ignores any correspondence from you. So what would you do in my shoes? I am inclined to post negative feedback because he does this habitually, Just trying to decide. On one hand, he completed the transaction per the minimum requirements in good time. Nothing wrong with that. However he totally ignores any questions that you ask. And it appears that he never responds to ANY questions... so the only positives he gets are from people who either dont care, or didnt have any questions or need to correspond with him. Am I asking/expecting too much? (edited to add the following) I am not complaining about the zip code screwup.... that was my bad. Its the fact he wont respond to ANY correspondence. This lack of response led to the zip code issue being bigger than it needed to be. I sent TWO emails correcting it before he shipped it, so it theoretically could have been corrected. Hell, if he emailed me back and told me he couldnt do anything, I'd be happy(er). at least he wasnt completely blowing off a customer.Two wrongs don't make a right, however three lefts DO! Quote Share this post Link to post Share on other sites
Brains 2 #2 July 23, 2004 QuoteAm I asking/expecting too much? IMO, yes. It was YOUR mistake to give the incorrect shipping address. Wait for your stuff and leave neutral feedback for lack of communication. Never look down on someone, unless they are going down on you. Quote Share this post Link to post Share on other sites
Fast 0 #3 July 23, 2004 Quote Am I asking/expecting too much? Was it a significant purchase? Are you unhappy with the quality of service provided for the purchase? I would wait till you have the product before you post anything and after that... if you are not happy with the way it was handled post negative feedback. Thats the whole point of the system. If the guy won't respond to emails and that is not stipulated on his selling pages then you are doing the ebay community a disservice by not posting negative feedback.~D Where troubles melt like lemon drops Away above the chimney tops That's where you'll find me. Swooping is taking one last poke at the bear before escaping it's cave - davelepka Quote Share this post Link to post Share on other sites
Keith 0 #4 July 23, 2004 You're going to post negative feed back because you screwed up??? YOU gave him the wrong zip code. He may be a bad communicator but don't blame him because of your mistake. Edited 'cause I made myself sound like something Clay would have eyes for Keith Don't Fuck with me Keith - J. Mandeville Quote Share this post Link to post Share on other sites
cameramonkey 0 #5 July 23, 2004 I'm not complaining about the wrong zip. thats my bad, and I will accept it. Its the fact that if he would respond, he could correct it... but thats not even the issue... its that he wont respond to ANYONE as far as I can tell. Its just rude... thats why I wont buy from Buy.com anymore. you cant call anyone with a question about your order, and when you email them, it takes a minimum of 2 days to get an answer... hell, it took 3 days to cancel a backorder the last time I dealt with them.Two wrongs don't make a right, however three lefts DO! Quote Share this post Link to post Share on other sites
Guest #6 July 23, 2004 Yes, you goofed. If you really want to get his attention, threaten to report him to eBay for fraud. Works for me, and it's much more of an attention-getter than a neg feedback. mh ."The mouse does not know life until it is in the mouth of the cat." Quote Share this post Link to post Share on other sites
Fast 0 #7 July 23, 2004 QuoteYou're going to post negative feed back because you screwed up??? YOU gave him the wrong zip code. He may be ba bad communicator but don't blame him because of your mistake. Regardless of the fact that he gave the wrong zip... he had some other question/comment/whatever that he wanted to talk to the guy and he totally blew off the emails. That sucks.~D Where troubles melt like lemon drops Away above the chimney tops That's where you'll find me. Swooping is taking one last poke at the bear before escaping it's cave - davelepka Quote Share this post Link to post Share on other sites
AndyMan 7 #8 July 23, 2004 Sellers have to be responsive to questions and comments. I voted for negative feedback. _Am__ You put the fun in "funnel" - craichead. Quote Share this post Link to post Share on other sites
Luv2Fall 0 #9 July 23, 2004 Don't prematurely give negative feedback.........it just might gaurantee you the same in return. Quote Share this post Link to post Share on other sites
jdhill 0 #10 July 23, 2004 Quotethreaten to report him to eBay for fraud But what fraud is there? They shipped it to the address that was provided... Leave neutral feedback about the communication or lack there of. JAll that is necessary for the triumph of evil is that good men do nothing. - Edmund Burke Quote Share this post Link to post Share on other sites
jumpergirl 0 #11 July 23, 2004 As an eBay seller, I personally would expect to receive negative feedback if I did something like that. Granted, you goofed with the zip code, but like you said, if he would've answer your email then you could have told him. I voted to give him negative feedback. He deserves it. Maybe it will make him check his email more often. Quote Share this post Link to post Share on other sites
RevJim 0 #12 July 23, 2004 Speaking as a seller and a buyer, yea, you goofed, but not in the way you think you did. Whenever making an ebay purchase, send an email before paying. If no answer, send a second. Wait another 24 hours, then report to ebay for non-communication. I NEVER send money, or an item, without contact, period.It's your life, live it! Karma RB#684 "Corcho", ASK#60, Muff#3520, NCB#398, NHDZ#4, C-33989, DG#1 Quote Share this post Link to post Share on other sites
Squeak 17 #13 July 23, 2004 you are making the assumtion the the seller checks their email daily, they may only answer once a week or so. Not everyone has the same work habits I've even had seller where the goods are sent from the wholesaller so one the order is placed to them the seller has no control so emailing them is a waste of timeYou are not now, nor will you ever be, good enough to not die in this sport (Sparky) My Life ROCKS! How's yours doing? Quote Share this post Link to post Share on other sites
PhillyKev 0 #14 July 23, 2004 What revjim said. Quote Share this post Link to post Share on other sites
jumpergirl 0 #15 July 23, 2004 QuoteSpeaking as a seller and a buyer, yea, you goofed, but not in the way you think you did. Whenever making an ebay purchase, send an email before paying. If no answer, send a second. Wait another 24 hours, then report to ebay for non-communication. I NEVER send money, or an item, without contact, period. I totally agree with this, Rev! I don't send my payments until I have received something from the seller first. Who knows why this seller hasn't answered yet. Maybe he hasn't been able to get online. Maybe he's been very sick. It could be any number of possibilities. However... based on his previous feedback it sounds like he's just lazy. Once you get the item... I say give him negative feedback. Quote Share this post Link to post Share on other sites
RevJim 0 #16 July 23, 2004 Forgot to add: Send ebay buyer and seller communication "Read Reciept requested". You won't always get an answer back, but it really help when that box pops up saying the sender is requesting verification of the email being read. No reciept, no answer, didn't read the email, report. Reciept, no answer, read and didn't reply, report. You get the idea....It's your life, live it! Karma RB#684 "Corcho", ASK#60, Muff#3520, NCB#398, NHDZ#4, C-33989, DG#1 Quote Share this post Link to post Share on other sites
Guest #17 July 23, 2004 QuoteQuotethreaten to report him to eBay for fraud But what fraud is there? They shipped it to the address that was provided... Leave neutral feedback about the communication or lack there of. J There isn't any fraud, of course - I'm suggesting it as a sure-fire means of getting a reply. Works for me. mh ."The mouse does not know life until it is in the mouth of the cat." Quote Share this post Link to post Share on other sites
jumpergirl 0 #18 July 23, 2004 That's a great idea. I have that set up on my Outlook, but I use my dropzone.com email address for my eBay stuff. Can you put a "Read Reciept Requested" on the email here? Quote Share this post Link to post Share on other sites
RevJim 0 #19 July 23, 2004 Never tried. I have 2 charter.net accounts. One is for me, and one is for Ebay only....It's your life, live it! Karma RB#684 "Corcho", ASK#60, Muff#3520, NCB#398, NHDZ#4, C-33989, DG#1 Quote Share this post Link to post Share on other sites
PhillyKev 0 #20 July 23, 2004 QuoteThat's a great idea. I have that set up on my Outlook FYI....it only works if you use an Exchange server for email. If you're using Outlook for your ISP, the read receipt doesn't work. Plus the person on the other end has to be using Outlook with Exchange. Quote Share this post Link to post Share on other sites
jumpergirl 0 #21 July 23, 2004 I just looked and I don't see anything in the email here at dz.com that will let me request a read receipt. I don't want to have to change my stuff just to have a receipt... but that's such a great idea that I'm thinking about it. Quote Share this post Link to post Share on other sites
jumpergirl 0 #22 July 23, 2004 Thanks... but that sucks! Quote Share this post Link to post Share on other sites
RevJim 0 #23 July 23, 2004 Odd, I have the option on Outlook Express (duh), as well as in Thunderbird (the mail/news companion to Mozilla Firefox). I may not be sure how they work, but they do indeed work.It's your life, live it! Karma RB#684 "Corcho", ASK#60, Muff#3520, NCB#398, NHDZ#4, C-33989, DG#1 Quote Share this post Link to post Share on other sites
PhillyKev 0 #24 July 23, 2004 Must have to do with your ISP. QuoteSYMPTOMS Microsoft Outlook Express does not return a receipt when an e-mail message is received, even though the mail program which sent the e-mail message is configured to request a receipt. CAUSE This behavior is by design. Outlook Express does not provide return receipts. Quote Share this post Link to post Share on other sites
RevJim 0 #25 July 23, 2004 Thunderbird reasons? (I'm not going to look at OE for a screen shot. It's too virus prone, so I switched)It's your life, live it! Karma RB#684 "Corcho", ASK#60, Muff#3520, NCB#398, NHDZ#4, C-33989, DG#1 Quote Share this post Link to post Share on other sites
