Sky_doggy 0 #1 April 1, 2013 Hi All, I was wondering if anyone has had recent experience on the time taken to complete a 4 year service. My unit has been in with SSK since 3/5/2013 but has only just moved to the "Servicing" status. What has people's experiences been of late and how long have there units been in this status of "Servicing" before it get shipped back? Thanks Quote Share this post Link to post Share on other sites
spootch 0 #2 April 2, 2013 Hang in there tiger, they are having a bit of a snafu over there. I sent mine off around the same time as you, so the plan is to wait till I get it back Quote Share this post Link to post Share on other sites
councilman24 37 #3 April 2, 2013 They are running 3 to 4 weeks with the static electricity issue and hardware/software fix. Not easy to bring on more staff and train them in system. This is the first time in 22 years they've been beyond the 2 week turn around. As they catch up with those that were held in service while fix was figured out they will slowly get back to 2 weeks. BTW this service also gets you user adjustable activation altitude. IF you still need service this spring get it in now.I'm old for my age. Terry Urban D-8631 FAA DPRE Quote Share this post Link to post Share on other sites
SEREJumper 1 #4 April 2, 2013 Just got an email saying mine is going to Germany for service. 4-6 week wait. Ive always been impressed by SSK's services, so I'm not to upset anyways.We're not fucking flying airplanes are we, no we're flying a glorified kite with no power and it should be flown like one! - Stratostar Quote Share this post Link to post Share on other sites
samlee 0 #5 April 2, 2013 You think that's bad, Airtec were taking up to 3 months last year!! Quote Share this post Link to post Share on other sites
ChrisHoward 8 #6 April 2, 2013 QuoteHi All, I was wondering if anyone has had recent experience on the time taken to complete a 4 year service. My unit has been in with SSK since 3/5/2013 but has only just moved to the "Servicing" status. What has people's experiences been of late and how long have there units been in this status of "Servicing" before it get shipped back? Thanks I have had 6 come back in the 5-6 week range over the last 3 months. That is now what I am telling my customers. Quote Share this post Link to post Share on other sites
babz 0 #7 April 2, 2013 Given I've still not got a unit back that was sent in early Jan - I'd hazard a guess and say they aren't far from 3 months either. Quote Share this post Link to post Share on other sites
piisfish 140 #8 April 2, 2013 their website quotes 6 weeks (and have been for at least the last 3 weeks). I am expecting a batch in the advertised lead time.scissors beat paper, paper beat rock, rock beat wingsuit - KarlM Quote Share this post Link to post Share on other sites
DSE 5 #9 April 3, 2013 Quotetheir website quotes 6 weeks (and have been for at least the last 3 weeks). I am expecting a batch in the advertised lead time. It would be sweet if you're right; I have two in since Jan 25th. Quote Share this post Link to post Share on other sites
Southern_Man 0 #10 April 3, 2013 anybody know what the turnaround time is on an 8 year that doesn't need the update?"What if there were no hypothetical questions?" Quote Share this post Link to post Share on other sites
babz 0 #11 April 4, 2013 Mine came back from Cypres this week (maybe a little earlier), and one posted a week later did too. So guess its a bit up in the air on the their lead times. Quote Share this post Link to post Share on other sites
Sky_doggy 0 #12 April 6, 2013 Hi Just to give everyone an update, my Cypres arrived yesterday so it looks like 30 day turn around is the norm at the moment. Quote Share this post Link to post Share on other sites
