jbhowitt 0 #1 May 10, 2014 Came home from work and noticed my altitrack, sitting on the kitchen table, was reading below zero. On closer inspection, none of the lights are on and the digital face won't change. None of the buttons work. Anyone else had this issue? What could have caused it? And more importantly how do I fix it? Quote Share this post Link to post Share on other sites
chutem 0 #2 May 10, 2014 They have a pretty good reputation for customer service, I'd give them a call. Quote Share this post Link to post Share on other sites
monkycndo 0 #3 May 10, 2014 Have never had the problem you describe, but remove & reinstall the battery has worked for other problems. Also might be a weak battery. Mine started doing weird things with a low battery.50 donations so far. Give it a try. You know you want to spank it Jump an Infinity Quote Share this post Link to post Share on other sites
likestojump 3 #4 May 10, 2014 No idea why, but battery would be a suspect. You can also try resetting via the small pinhole under the battery compartment door (where it says "reset"). Quote Share this post Link to post Share on other sites
strife 0 #5 May 11, 2014 I had a similar issue and sent an email off to L&B who said to return it and they replaced it. Quote Share this post Link to post Share on other sites
fanya 3 #6 May 11, 2014 Mine was locking up completely and some other funky stuff, I emailed them and they said to push the center button and the tiny reset button at the same time with the battery out and hold it for a bit, it worked for me, I've had to do it on several occasions but it gets it back up and running again. Quote Share this post Link to post Share on other sites