sunnyape 1 #1 May 5, 2017 Has anyone else been having issues dealing with Precision recently? I'm currently very nervous about a Xaos that I sent to Precision Aerodynamics to have re-lined and a new slider installed. Precision received it more than a month ago, but I still don't have it back. When I didn't hear anything from them for weeks, I sent an email asking how it was progressing.... most of the *@precision.net email addresses bounced. Instead, a generic "We'll do it next week" response came from someone called Lisa using someone else's Gmail account and then silence again. Since then, no responses to emails. I called yesterday and left a message, which hasn't been responded to either. Given that I sent my canopy from the other side of the planet to them, I can't exactly drive over to their offices and give them a blast and take the canopy back to have a local rigger re-line it. Anyone here live near Dunlap, Texas and willing to drive past their office and see if they're still in business? Quote Share this post Link to post Share on other sites
JerryBaumchen 1,360 #2 May 5, 2017 Hi sunny, QuoteAnyone here live near Dunlap, Texas I'm no where near their facilities; however, they are in Dunlap, TN; as in Tennessee, not Texas. Jerry Baumchen Quote Share this post Link to post Share on other sites
RiggerLee 61 #3 May 5, 2017 Dunlap, Texas??? I thought they were in GA. LeeLee lee@velocitysportswear.com www.velocitysportswear.com Quote Share this post Link to post Share on other sites
sunnyape 1 #4 May 5, 2017 Thank Jerry and RiggerLee. My mistake, they're in Tennessee not Texas. Quote Share this post Link to post Share on other sites
parachutist 2 #5 May 6, 2017 I talked with them on the phone and through email last week. They sent some fabric for a repair and it arrived a few days after I requested it. Sorry to hear about your delayed service Quote Share this post Link to post Share on other sites
sunnyape 1 #6 May 8, 2017 Just been contacted by Beverly at Precision. Seems the person I was trying to get in contact with via email no longer works there. The Xaos is on its way back to me today. Whew! Quote Share this post Link to post Share on other sites
StealthyB 0 #7 June 10, 2017 RiggerLeeDunlap, Texas??? I thought they were in GA. Lee Well, I drove to Dunlap, Tx. to check in on them, but since I couldn't locate them I thought " what the heck? Georgia's not such a long hop, but couldn't find them there either! While I'm on the road I may as well run up to Tennessee? Anybody want me to pick anything up for them while I'm there, sandwiches or anything? No trouble, really it isn't, Regards B. Quote Share this post Link to post Share on other sites
dennispcoltrane 0 #8 June 10, 2017 http://bfy.tw/CIZr1 dpc Quote Share this post Link to post Share on other sites
