alexey 6 #1 March 14, 2018 Is there any secret way communicate with NZ Aero? I've try'd e-mails, FB messenger, online form at their web-site and chat. Nothing works... I've made a payment for my ("must be ready now") canopy in the end of Jan. Its middle of March now, no canopy, no explanation, no info, nothing. I've receiving "Shipping will connect with you" - and nothing happening. Or no reply at all. May be there is other way to communicate? Phone is difficult because 13 hours time difference, is there any other way?Lexa Quote Share this post Link to post Share on other sites
koppel 4 #2 March 14, 2018 I find them to be highly responsive to emails, except when the person you are emailing is at an event and then without fail they have an auto-response set up. What email address are you using or are you going through the link a the bottom of the page?I like my canopy... ...it lets me down. Quote Share this post Link to post Share on other sites
TheCaptain 2 #3 March 14, 2018 I have contacted them twice by phone and 3 times by e-mail in the past month. All times they responded quickly and were extremely helpful. I do keep in mind the time difference and call them when they are actually open.Kirk He's dead Jim Quote Share this post Link to post Share on other sites
alexey 6 #4 March 14, 2018 I'm using: sales@nzaerosports.com beedo@nzaerosports.com info@nzaerosports.com so, unlikelly they are all out...Lexa Quote Share this post Link to post Share on other sites
TheCaptain 2 #5 March 14, 2018 try jen@nzaerosports.com She has always responded quickly to any e-mail I sent her. She was great to deal with on phone tooKirk He's dead Jim Quote Share this post Link to post Share on other sites
skytribe 17 #6 March 14, 2018 I just went on there web site and chat with them. Quote Share this post Link to post Share on other sites
