no longer receiving post-reply emails

[peek 21]

I am no longer receiving emails telling me of someone replying to my post. It seems like this has been for a couple of days.

[Meso 38]

Thanks for letting us know, we'll reach out to our hosts and ask for a status on the email service. It's unusual, because we just resolved this problem recently. So may be another bug that is causing it.

[peek 21]

Meso

Thanks for letting us know, we'll reach out to our hosts and ask for a status on the email service. It's unusual, because we just resolved this problem recently. So may be another bug that is causing it.

I forgot to mention that this happened to me for a week or so a while back, too, at a time that it was happening to other people. Sorry, don't remember when, less than a year perhaps.

[oldwomanc6 52]

This is also something I have noticed for a few weeks.

I wonder how many others have noticed and just haven't said anything?

Thanks,

lisa
WSCR 594
FB 1023
CBDB 9

[Meso 38]

Has this returned? We identified the problem a month or two ago and resolved it. But if there's a case again of notifications not being received, we may need to investigate again and see if the same issue has occurred.

Thanks!

[BIGUN 1,307]

http://www.dropzone.com/cgi-bin/forum/gforum.cgi?post=4874510;sb=post_latest_reply;so=ASC;forum_view=forum_view_collapsed;

Nobody has time to listen; because they're desperately chasing the need of being heard.

[oldwomanc6 52]

Meso

Has this returned? We identified the problem a month or two ago and resolved it. But if there's a case again of notifications not being received, we may need to investigate again and see if the same issue has occurred.

Thanks!

I am currently not getting email notifications of direct post replies. It is set to receive them in my settings.

November 9 was the last notification I received.

Thanks,

lisa
WSCR 594
FB 1023
CBDB 9

[Meso 38]

We've identified the issue (same as before). And we're working on getting things resolved again. Should be a couple more days.

[oldwomanc6 52]

Thanks! You guys are the best!

lisa
WSCR 594
FB 1023
CBDB 9

[oldwomanc6 52]

Can you reply to me and see if it's working yet?

lisa
WSCR 594
FB 1023
CBDB 9

[oldwomanc6 52]

Can anyone send me a direct reply to see if its working yet?

Thanks!

lisa
WSCR 594
FB 1023
CBDB 9

[peek 21]

oldwomanc6

Can anyone send me a direct reply to see if its working yet? Thanks!

Here it is!

[oldwomanc6 52]

peek

***Can anyone send me a direct reply to see if its working yet? Thanks!

Here it is!

Thank you! This confirms that I am still not receiving emails.

lisa
WSCR 594
FB 1023
CBDB 9

[Meso 38]

Unfortunately, it's out of our hands at this point. But still being worked on.

Just to explain again what happens when this occurs. Hackers take control of an email account and send out spam through our IP. This spam then triggers a blacklisting of our IP on mailing sites.

We then need to go through the process of reaching out to these services and going through the application process of removing our IP from the block list.

We've submitted our requests and are waiting on response from the final blacklist.

We've noticed that Microsoft are extremely aggressive with blacklisting, and thus Hotmail accounts are most often affected. Gmail seems to be affected the least out of public accounts.

[oldwomanc6 52]

I am now getting email notification.

Thanks!

lisa
WSCR 594
FB 1023
CBDB 9