VMag contact

[Matija 7]

Hello community,

I've broken a fin on my VMag top helmet GoPro mount. To me, it doesn't look serious and I think it will not affect it's performance (hold when it should and release when it should), but I would like to get it fixed/swapped just in case.
There is no contact on their website and they don't reply to my messages on Instagram. Does anyone have experience with their "customer service" and maybe someone more directly I could reach out?
Attaching photo of broken fin just to cover curiosity of anyone who's reading this :)

Blue skies,
Matija

[sundevil777 102]

Looks as though you came close to loosing it completely, or did that rib not break in freefall?  I know of 2 lost cameras due to Vmag failures.

 

[riggerrob 643]

It looks beyond repair.

Just buy a new mount.

[Matija 7]

@sundevil777 yes, it was in free fall and it was close. If i had it screwed tighter it would probably fall off. This way it moved on its range of angles and broke this fin.

@riggerrob I agree that there’s no repair for this. Was hoping VMag can provide only that middle section part, because the rest of it is intact.

[sfzombie13 324]

7 hours ago, Matija said:

@sundevil777 yes, it was in free fall and it was close. If i had it screwed tighter it would probably fall off. This way it moved on its range of angles and broke this fin.

@riggerrob I agree that there’s no repair for this. Was hoping VMag can provide only that middle section part, because the rest of it is intact.

looks like you could print a new one.  need to use abs plastic though.