jont 0 #1 April 25, 2011 I know there are endless posts like this, but once again I am overwhelmed by Larsen And Brusgaard's response to a customer issue. Last week I sent back a Solo audible altimeter, because the casing had split open. Unit was 2 - 3 years old, so I would have been happy to pay a repair bill, but that's not the way L&B work. Got back from my Easter training camp to find a brand new Solo II waiting for me. Not just a free replacement, but a free upgrade! Incredible. jont Quote Share this post Link to post Share on other sites
JohnMitchell 16 #2 April 25, 2011 They are a great company, aren't they? Not every company in our sport has that kind of track record with warranty repairs, but I've never dealt with a bad company in our sport yet. Quote Share this post Link to post Share on other sites
LongWayToFall 0 #3 April 26, 2011 The same thing happened to me! My Alti track wouldn't offset properly, so they had me send it back. I was a little bummed I couldn't just flash it or whatever, but when I got it back, it was a whole new, 2nd generation (or whatever you wanna call it) unit!! L&B is the shiznittle bam snip snap sack!! Quote Share this post Link to post Share on other sites
