freakyflyr11 0 #1 March 11, 2003 i bought a new cobalt for the slow openings and have had nothing but problems. one opening was so hard it hurt for 2 weeks,and cobalt was so hard to get a hold of it took almost a week to talk to a person.when i did it took the rest of the week to get a hold of the person i need to talk to.now all's they say is send it in for testing.has any body else experenced nothing but trouble with atair' product and cust service. Quote Share this post Link to post Share on other sites
skygod7777 0 #2 March 11, 2003 Quotei bought a new cobalt for the slow openings and have had nothing but problems. one opening was so hard it hurt for 2 weeks,and cobalt was so hard to get a hold of it took almost a week to talk to a person.when i did it took the rest of the week to get a hold of the person i need to talk to.now all's they say is send it in for testing.has any body else experenced nothing but trouble with atair' product and cust service. there tends to be a lot of people complaining about hard openings on the cobalts they jump. but also a lot that say they're great. so it sounds like the company is very inconsistant building canopies. as to customer service, i haven't had a problem when i was wanting to jump a 85 comp. and when i did, i put 2 jumps on it, and hated it. bad opening, and not the kind of hook i wanted, didn't dive much. later Quote Share this post Link to post Share on other sites
johan 0 #3 March 11, 2003 We are 6 guys who bought the European version of Cobalt Comp both 95sqft and 105. Haven't done many jumps yet but it seems like it is very packing sensitive the first 20 jumps or so. Some of us experienced a perfect step one and then BLAM step two hard as hell once a guy lost his shoe. And some of us experienced nice openings all the time. Rolling the tail hard and a lot and not pressing the nose in so deep makes it much better almost like they say in the commercial of two step openiong. The issue of small ZP pilot chutes don’t seem to be that significant because the hard opening comes in the step two of the two step opening. And in step two the pilot is collapsed anyway. When talking to Atair here in Europe there has bin no problem at all very service minded. Show life respect, in every aspect... Dont kill the fly... Quote Share this post Link to post Share on other sites
TALONSKY 0 #4 March 11, 2003 Sorry to hear your Cobalt opens hard. I have read a lot of post dealing with their openings here so you might want to do a search on them in this forum. Some of the fix’s I remember are having a smaller pilot chute, making sure your symmetrical when pulling and as the last person said pack very meticulous. They sound to me to be more like the original Sabre, as far as opening characteristics go. I find it hard to believe that a canopy touted for its soft openings has to be so specific on packing and everything. Hell personally I have had an Icarus Safire, and a Crossfire 2 and in 400 jumps have never had a hard opening and most of the time I trash pack. Blue skies and good luck with your Cobalt Kirk Quote Share this post Link to post Share on other sites
aufreefly 0 #5 March 11, 2003 I had many of the same problems with my cobalts (150 and 135). They opened well most of the time but usually once per weekend I would have a neck-breaker. Solution...get a Xaos, mine consistently opens with a nice long snivel and does not have to be packed a particular way to acheive good openings. Quote Share this post Link to post Share on other sites
imdskydiver 0 #6 March 11, 2003 Sorry to hear about your troubles , Most of the posts in this form lately have been about cobalts slamming people , I am here to say that some Cobalts like my own work the way they are supposed to , Nice openings and great surfs, To date i would not trade my cobalt for any other canopy , I love mine . Quote Share this post Link to post Share on other sites
JJohnson 0 #7 March 11, 2003 I have a 120 and a 105. Both open great. I even pack them for a quicker opening. I do not push the nose in, do not pull the slider way out and rioll the tail pretty loose. The openings are quick and consistent. I don't like a long snivel, but a neck breaker would suck. The only issue I would have on openings is line twists, but I can say that any occasions I have had twists it was either a paid for pack job or piss poor body position. All in all I am quite satisfied with the Cobalt. In the future I would go Cobalt again, perhaps the Onyx and would definetely keep an open mind about Brian Germain's canopies.JJ "Call me Darth Balls" Quote Share this post Link to post Share on other sites
roq 0 #8 March 12, 2003 This is only one pack job problem. I made hundreds jumps with Atair cobalt and impulse and have no only one hard openning. Make the slider quartered, put the lip slider 3" out of center cell, roll 1 turn the out four cell for inner (not inside center cell). Adjust and center the nose before roll the tail. Roll the tail 4 or 5 times, center together the nose and keep it in final pack job. see pic in attach roq Quote Share this post Link to post Share on other sites
skycat 0 #9 March 12, 2003 QuoteThis is only one pack job problem. I made hundreds jumps with Atair cobalt and impulse and have no only one hard openning. Make the slider quartered, put the lip slider 3" out of center cell, roll 1 turn the out four cell for inner (not inside center cell). Adjust and center the nose before roll the tail. Roll the tail 4 or 5 times, center together the nose and keep it in final pack job. see pic in attach roq Doesn't your cobalt have that nose mod done to them? That changes the opening characteristics from stock.Fly it like you stole it! Quote Share this post Link to post Share on other sites
rgoper 0 #10 March 12, 2003 if you visit Atair's website, and in their reccomendations they advise a "straight pro pack" your not supposed have to do anything different to these canopies when packing. the "2 stage openings" have their issues, and i believe they are being addressed, hopefully. my suggestion to the original poster is to contact Dan Preston personally, he will handle your concerns, if you have to ship your canopy back for "testing" request they provide a demo, or another canopy while addressing your situation. this should get you sorted out.--Richard-- "We Will Not Be Shaken By Thugs, And Terroist" Quote Share this post Link to post Share on other sites
roq 0 #11 March 12, 2003 In my roq-mod I am forced to use a small slider because the openings is too soft with the standard slider I used my pack job always in normal nose for Atair canopys with very good openings in hundreds of jumps. In my opinion, the most important deal in pack is the slider quartered and the front lip about 3" out the center cel, and the roll 4/4 in out cells. Don't push the nose all inside, but push only the necessary for the nose to be centered and abed in the pack job. roq Quote Share this post Link to post Share on other sites
roq 0 #12 March 12, 2003 I agree with rgoper. My pack jobs is only based in my experience. But Dan Preston from Atair can provide more help for you. Roq Quote Share this post Link to post Share on other sites
freakyflyr11 0 #13 March 13, 2003 i asked for a demo while mine was out and they said they couldnt give me one so it looks like im out until mine comes back Quote Share this post Link to post Share on other sites
rgoper 0 #14 March 13, 2003 did you talk to Dan Preston? i can't imagine Atair not supplying a canopy while your down. but if they don't, pm me, i'll help you out.--Richard-- "We Will Not Be Shaken By Thugs, And Terroist" Quote Share this post Link to post Share on other sites
freakyflyr11 0 #15 March 14, 2003 i talked to the lady in the office and she said they cant supply me with one nore do they have one to supply me with.there cust service sucks.....what does pm you mean? Quote Share this post Link to post Share on other sites
JJohnson 0 #16 March 14, 2003 I would really talk to Dan, PM him from this site. I cannot see Atair taking your canopy back and not having a demo canopy to loan you. Icarus loaned me a Crossfire for months while they dicked around with my canopy.JJ "Call me Darth Balls" Quote Share this post Link to post Share on other sites
BPO 0 #17 March 14, 2003 Quotewhat does pm you mean? PM means: send a Personal Message (to rgoper). Click on "Messages" in the upper blue bar, then click the button "Send Private Message".. easy. Good luck with you Cobalt! Quote Share this post Link to post Share on other sites
rgoper 0 #18 March 14, 2003 Quotei talked to the lady in the office and she said they cant supply me with one nore do they have one to supply me with.there cust service sucks if i would have depended on "that lady in the office" Atair's service would have suked for me to. insists upon conversing with Dan Preston, he will do whatever it takes to make you happy. and they will supply you with a demo canopy while yours is being "checked out" these demos are at various dz's in most states.--Richard-- "We Will Not Be Shaken By Thugs, And Terroist" Quote Share this post Link to post Share on other sites
freakyflyr11 0 #19 March 15, 2003 i sent dan a message and await to hear from him Quote Share this post Link to post Share on other sites
freakyflyr11 0 #20 March 20, 2003 well i got a hold of them and apperantly they had been burglarized and didnt have a computer but they are testing my canopy now Quote Share this post Link to post Share on other sites
Craig 0 #21 March 20, 2003 Quotewell i got a hold of them and apperantly they had been burglarized and didnt have a computer but they are testing my canopy now Just curious, have they sent you a loaner canopy? Quote Share this post Link to post Share on other sites
freakyflyr11 0 #22 March 20, 2003 no i asked and they do not have one for me to use but i am going to ask agian Quote Share this post Link to post Share on other sites