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Mtt481

notebook firewire card problems, HELP

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Don't know if anyone is able to help but I figured I would give it a try. I try to install my firewire card in my pc, hp pavillion running windows xp and everytime I get the message saying there was a problem installing the driver, it may not work properly. Then when I go into the device manager it say's it is not working properly and say's code 10.

Any help would be appreciated.

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Is your firewire card compatible with your computer? Did you install the driver first (some products require you to install the driver first and then plug in the component). Do you have the right driver?

My suggestion would be that you take your system to your dealer and get them to set it up for you.

Hope that helps. :)
www.motavi.com

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I am a certified laptop technician...

Three possible problems... the driver is probably not compatible with xp... or maybe there's a problem with the slot (same as mother/logic board $$$) or it's the card itself.
Remove the driver from the device manager... Remove the card, restart the machine, insert the cd, exit out of the automatic setup application. Insert the card, it will search the pc/cd for the driver, it will install the driver, it should work. If it doesn't, go to the manufacturer of the card's website and download the most recent driver, try the whole process again, but point to the downloaded folder instead of the cd during the new hardware found process, and if it still doesn't work, return it and get a different card (different manufacturer, the whole nine). If it still doesn't work, try using a different type of card entirely (ethernet, modem, firewire adapter), to verify that there isn't a problem with the pcmcia slot.
Let me know what happens.
-drew

...another case of "Mac-Envy"!
ouch!
:P

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