flyer299 0 #1 November 18, 2003 Has anyone had experince with the customer service of Sky Tools, the maker of Camera Eye II? The pin on my Camera eye II broke after 5 jumps. I just sent Sky Tools an email, hope they will get back with me. Anyone talked with them before? Are they pretty cool people? Quote Share this post Link to post Share on other sites
WFFC 1 #2 November 18, 2003 do a search. From what I recall, they've been pretty responsive if it's been a product defect. Quote Share this post Link to post Share on other sites
jeremyneas 0 #3 November 18, 2003 when mine broke, they had a new one on my doorstep in 2 days before they saw the defective one. customer service is top notch in my book Quote Share this post Link to post Share on other sites
jimmytavino 16 #4 November 18, 2003 QuoteHas anyone had experince with the customer service of Sky Tools, the maker of Camera Eye II? The pin on my Camera eye II broke after 5 jumps. I just sent Sky Tools an email, hope they will get back with me. Anyone talked with them before? Are they pretty cool people? They ARE cool people.but... I have found that Pins,,, don't "just break".. they GET broken,, by rough use, or riser strikes, or getting banged around while on the ground,, or in gear bags, or in transit...or in the course of a jump...or just normal wear and tear .. even so... chances are you will get it replaced..... So why not BUY a back-up,,, as a demonstration of good faith on the customers' ( you ) part.... then you won't have to be asking.. "Is my Light On"???? jmy Quote Share this post Link to post Share on other sites
lister55 0 #5 November 20, 2003 Mine broke after many jumps. Probably due to the way I had to bend the wire to plug it into my Pc-101. The PC-101 has the plug on the inside part of the camera. Anyway, I went to radio shack and bought a new 3-wire plug and just soldered a new plug on for myself. Quote Share this post Link to post Share on other sites
