Skydivesg 7 #1 September 25, 2008 Does anyone know how good 2K Composites is at getting back with people? I sent an email a few days ago. But haven't heard back. Is this a small operation where by they all may be out of the office at an event or something? Has anyone had any experience with them? I recently tried on one of their helmets and fell in l ove with it. Patiently waiting.Be the canopy pilot you want that other guy to be. Quote Share this post Link to post Share on other sites
labrys 0 #2 September 25, 2008 QuoteDoes anyone know how good 2K Composites is at getting back with people? I sent an email a few days ago. But haven't heard back. I bought an FF2 a few years ago and had difficulty communicating with them directly. I bought through a dealer (dropzone member Miami) and he was always really responsive and very, very helpful, but the company itself was not. There were a few minor problems with the helmet when I got it (I paid to have a cameye installed and it was not and the necessary hardware to install the chin cup was missing) In the long run, even after the frustration dealing with 2KC to get the hardware, I am very happy that I bought the helmet.Owned by Remi #? Quote Share this post Link to post Share on other sites
DSE 5 #3 September 25, 2008 Ironic you'd ask, coincidental I got an email from someone today asking about 2K vs Tonfly. Tonfly responded directly/immediately to my questions, to this day, 2K Composites hasn't. I bought Tonfly. Search the forums, you'll find communication is a common issue w/them. Talk to Miami or Bowen, you'll likely have better luck Quote Share this post Link to post Share on other sites
2kcomposites 0 #4 September 25, 2008 Hello to all As people who have bought from us in the past will concur , we endeavour to supply you guys with a product that is functional, comfortable and affordable. We always try to reply to customers emails as they arrive, being based in the UK and having enquiries from customers worldwide time differences mean an instant reply is not always possible. We have in the past found emails that have strayed straight into our junk mail for what ever reason,this gentlemans enquiry was recieved on the 23/9/08 and was missed due to this very reason. I am assured by Dawn that his enquiry has now been answered and hopefully he take the time to confirm on this site, that this is in fact the case. Best Regards Steve Swain (THE BOSS) Quote Share this post Link to post Share on other sites
punkd 0 #5 September 25, 2008 I recently ordered a Side FX from them. E-mail correspondence was good, no problems answering my questions. I was told it would be about 8 weeks before I would receive my helmet. I had it in my hands in 3 weeks! Very happy with the quality of their products. Quote Share this post Link to post Share on other sites
Acoisa 0 #6 September 25, 2008 I wanted to order one of their fusion helmets (AUG 18th 2008 and only one hour time difference) ... they didn't reply to my Email up to today so I ordered a Tonfly Helmet... Giovanni from Tonfly replied very quickly, my new helmet should be here in a week. :) Mike Quote Share this post Link to post Share on other sites
kefran 0 #7 September 25, 2008 quite strange to see how the experiences can be different with manufacturers. Here in QC we are 6 to use the FF2 and no one of us had any problem with 2k composites ... from ordering to customer service and emails answers ... everything always been fine ! cheers-------------------------------------------------- I never used 2 rocks to start a fire ... this is called evolution ! Quote Share this post Link to post Share on other sites
Bowen 0 #8 September 25, 2008 QuoteIronic you'd ask, coincidental I got an email from someone today asking about 2K vs Tonfly. Tonfly responded directly/immediately to my questions, to this day, 2K Composites hasn't. I bought Tonfly. Search the forums, you'll find communication is a common issue w/them. Talk to Miami or Bowen, you'll likely have better luck Thanks for the plug DSE -BowenRetired Tunnel Instructor, Sky/Tunnel Coach Former dealer for 2k Composites, Skysystems, Alti-2, Wings Quote Share this post Link to post Share on other sites
horny955 0 #9 September 25, 2008 Noticed TonFly and Rava have recently recieved a kicking now it must be 2kcomposites turn!! Have used 2kc several times directly,via email and also through ebay and each time i have been given a courteous and efficient service. Quote Share this post Link to post Share on other sites
sky-pimp 0 #10 September 25, 2008 i have to add that i have had nothin but quality service from 2K ..YeHaaaaaaaaaaa Quote Share this post Link to post Share on other sites
Skydivesg 7 #11 September 25, 2008 Hi Boss. I did indeed get a response from Dawn today. And she said she found my email in the trash bin. I then emailed her back with some more questions and I recieved a second response with in a couple of hours. All is good here. Thanks for the help from everyone.Be the canopy pilot you want that other guy to be. Quote Share this post Link to post Share on other sites
JanuszPS 0 #12 September 27, 2008 I haven't bought anything yet from them but all my questions were answered promptly and on time. As they are cheaper then Tonfly (a full version of CC1 about 650 euros) I will order one from 2K composites. regards JanuszBack to Poland... back home. Quote Share this post Link to post Share on other sites
Skydivesg 7 #13 September 27, 2008 You better do it soon. I've been told the prices are going up very soon.Be the canopy pilot you want that other guy to be. Quote Share this post Link to post Share on other sites
pilot-one 0 #14 October 1, 2008 There are many FF2's at my dropzone and I've yet to hear one complaint about service or communication as DSE has suggested. 2K has been nothing but stellar in the support of their equipment. I'm wondering what helmet DSE's wearing in his latest space shuttle piece that ran in the current Parachutist? Quote Share this post Link to post Share on other sites
DSE 5 #15 October 1, 2008 Quote I'm wondering what helmet DSE's wearing in his latest space shuttle piece that ran in the current Parachutist? If you'd read the story or the blog, it explains why I'm not wearing a helmet (or my own rig, or altimeter) in that photo.Fortunately...I don't have a helmet sponsor who I need to keep happy. Quote Share this post Link to post Share on other sites
keithbar 1 #16 October 2, 2008 I'm wondering what that plane ticket he had to buy on less than 48 hrs notice cost him. I'm guessing it was ouch my wallet.i have on occasion been accused of pulling low . My response. Naw I wasn't low I'm just such a big guy I look closer than I really am . Quote Share this post Link to post Share on other sites
pilot-one 0 #17 October 6, 2008 Quote Quote I'm wondering what helmet DSE's wearing in his latest space shuttle piece that ran in the current Parachutist? If you'd read the story or the blog, it explains why I'm not wearing a helmet (or my own rig, or altimeter) in that photo.Fortunately...I don't have a helmet sponsor who I need to keep happy. I'm not knocking you Mr. Spotted Eagle. Some get the magazine to read the articles. I get it to look at the pictures Quote Share this post Link to post Share on other sites