TheAtom 0 #1 June 4, 2010 I am relatively new to camera flying, and bought both a toung and bite switch from Conceptus. Shortly after I began using the bite switch, it started having intermittent problems. I contacted Conceptus and talked with Dick who said that he would be glad to replace it free of charge! Working as a customer service manager in the tech industry myself, I found this to be well handled and has given me the confidence that Conceptus is dedicated to providing exceptional customer service for their products. Once I received my replacement switch, I have installed it an it has been trouble free for the few months that I have been using it now. Great products and support from Conceptus! Quote Share this post Link to post Share on other sites
linestretch 0 #2 June 4, 2010 I agree, customer support was excellent!my pics & stuff! Quote Share this post Link to post Share on other sites
