I'm glad everything turned out fine, and in no way am I trying to offend/attack anyone. This is for my edification, and hopefully other jumpers.
Is the right move really to kick out the jumper? Wouldn't it be more conservative and safer to pull them in while maintaining control of their pilot chute?
It seems her riding the plane down is much safer than risk the pilot chute wrapping around the tail. While the chance may be minimal the risk seems too great.
Is it him kicker her while holding her pilot chute, then releasing after she has cleared the door what makes it safe?