I purchased a coupon for skydive canyonlands. I made the reservation four months ahead of time. When I called to confirm, Paul did not know who I was. He said to come anyway. We showed up at 7am. Turns out about eight other couples were there as well. We waited four hours to jump. Paul was great when we finally had our turn and he was personable with the other people. . . but when I spoke to him about putting us before others (because I had made the reservation four months ago, he told me we were last for the 7am group and he has been doing this for 25 years). He seemed a bit arrogant and disorganized and his communication with his clients was not good. If you don't mind waiting a long time he will give you a nice experience. Or come really early with your waiver forms already to go and you won't have to wait.