My first time skydiving was awesome! I reserved a spot online and had to work later that day, so even though the online reservation said the spots were filled, the friendly staff told me that as long as I arrived early they could fit me in.
I arrived at the drop zone as soon as it opened and was the first person to watch the instructional video (a little out of date) and get over into the hangar. The staff was so nice and informative and made me feel completely comfortable. I chose to purchase the video package which I think was an excellent idea and well worth the money - having the DVD and photos from my first jump means I can share the experience with friends who weren't there - and try to convince them to come too!
Overall great review - I can't think of any way my experience could have been approved upon! Highly recommend Start Skydiving for beginners and experienced jumpers alike!