My girlfriend bought my a groupon in December 2011 and I was excited to go jump. The groupon was supposed to be used between march and May 2012. I kept calling and emailing, but had no response. They finally posted on their website that the instructor had been in a car accident and they may be slow to respond. I still did not hear anything and my groupon was going to expire. I finally heard back and they did extend my expiration date until October, which I appreciated. Then when I kept calling to schedule, they would not respond again. It took 2 months of leaving messages to hear back. I scheduled my jump for the end of September. I was told I would receive an email the week before my jump to give me information and directions, but never received an email. We got a hotel, because I live 4 hours away and the day before the jump I left another message. I got a call later that night saying that they didn't even have me down to jump the next day. Luckily they let me jump anyway. I had a great time and I'm glad I got to jump, but I was not impressed with the lack of communication and organization this company showed me. If I jump again I'm going somewhere else.
