Long story short: DO NOT BUY FROM THIS COMPANY.
Longer story: I WISH I would've read the reviews before I went. The first problem was that we could NEVER get a person on the phone to make a reservation. And when we finally did, and book the date, we were treated HORRIBLY by the owner when we arrived on location. He is very degrading when talking to customers. He wanted a $100 upcharge when we arrived on location on top of what we've paid on groupon, because he said it was "groupon's policy" not "his policy" for any expired groupons. When I made the appointment (well before the expiration date), the female receptionist told us that even though the jump date is 3 days after the expiration date, it shouldn't be a problem since they are running the "in-house special" of $149 per person price, which is the same price on groupon.
When we arrived after driving for 2 hours, the owner told us a different story and was belligerent and insistent that we pay the $100 upcharge. This policy is NOT listed anywhere on Groupon or on their page. They must honor the price that's been paid. So if anything, the most they could have charged us is $50 per person because the normal price for jump at that location is $199. Then, he told us that we could purchase the jumps for $149 a person (the in-house price) and then take it up with groupon to get a refund. There was NO WAY we would even consider jumping with him at this point because he was SO RUDE and belligerent.
Since we decided not to make the jump, we asked for the signed papers back (which was the agreement we signed to say that we wouldn't sue the company in the case of injury or death during the jump). We wanted this back because we weren't going to do any business with them, and we didn't want him to have any papers containing our personal information such as our date of birth and address but he said "no. My building, my papers" and told us to get off his property.
There are far better companies around Atlanta (one near Macon, one in North Georgia) who will treat their customers with respect and outstanding customer service. This place is not one of them.
