browardct

Quick question here...2 weeks ago, I lost my Kiss visor during freefall. After ordering a new one, I tested it and realized that when I went from the position ''close'' to open, the left side of the visor was popping out of the mecanism. Has that happenned to anyone ? Is there a solution, I really don't understand why it isn't locking well. P.s Does someone has the online manual for the kiss helmet ? thanks