well after reading the other reviews i had to add my comments as i just haven't had the bad experience that others have detailed.
I have only done a few jumps and yes al of them at headcorn so have nothing to compare with but.....
staff have been more than helpfull and have been friendly, strict in their checks and encouraged me to come down even on crap weather days and they will provide help, answer questions and let me watch training videos etc...
Experience jumpers have made the effort to speak to me and chat about experiences, this really helped and i didn't feel a tit being the new boy in me boiler suit!! ;o)
yeah ok facilities aint great, food is so so and toilets are well......hhhmmm nuff said.
oh yeah the sheep shit... makes you get that flare right pretty quickly!!!