Today, myself and 4 friends did tandems jumps. . .this was my 3rd and this staff was the first to take the time to discuss and explain everything to all of us, they even gave us the option of pulling the cord ourselves. 2 of us were doing this for the first time and knowing the fear that does with the first time. . .the staff did a GREAT job with the new jumpers. I highly recommend this dropzone to ANYONE!