tonyv

I believe I spoke with you on the phone earlier today. You had made some mention about this sizing concern and I guess I didn't fully pick up on it. I assume you pulled these numbers from our website? We do make a container to hold canopies larger than a 249. The 249 Reserve size is the largest for our I-7N series of containers (The N stands for narrow). We also make an I-7 series of containers that holds up to a PDR 281 (and down to a PDR 253). I didn't realize that the I-7 series of containers was absent from our website until seeing your thread. Fear not, if you decide the Infinity is for you, you will not receive a container sized for a 249 that you must cram a larger canopy into. We have a rig with a larger reserve container to comfortably hold your 281. :) -Tony (253) 445-8790 Velocity Sports Equipment

Hi Shaun, This is Tony, I was the representative that talked with you on the phone. I have read your posts here and have a somewhat different perspective of what happened. Let me start by saying that any product I have had my hands on, if I would not personally jump the gear, there is NO WAY that I would send it to you to jump. The way that your rig left my shop, I, personally, would have no problem jumping it. You are correct, I had not seen a white loop frayed to that point still being jumped before, I was honest with you. Whether or not I believe it happened in one jump, does not rectify the problem, I was focusing on a solution. I never tried to comfort you about this problem, NOBODY should have a warm and fuzzy about jumping a riser showing that kind of wear. When I talked to you on the phone, you were convinced that it would snap in the middle of a swoop and I merely commented that I thought, if it were to snap, it would likely be on deployment. This was not a statement to comfort or challenge you, but I am afraid you took it as such. I never blamed you for the problem, I'm sorry if you feel that I did. Blame does not solve anything, and what I really wanted to do was help you get back in the air with the least amount of down time, within reason. I told you from the very beginning that I would like to inspect the rig. I wanted to check the other surrounding components on your rig to make sure that I knew the root cause of the problem and fix it, so that you didnt have to cross this bridge again in the future. Simply replacing the risers, likely, would not have cured this problem. I offered you 3 day shipping, both ways (east coast to west coast), and you could cover the difference if you needed shipping expedited from there. I maintain my stance that it was reasonable. I replaced the grommet in the right riser, the white loop on the right riser, and the grommet on the right riser cutaway hard housing. I looked at the white loop on the left riser, and the wear was minimal and looked to be caused due to handling or packing. The white loop did not need to be replaced and the damage was in an area that was not possible to come in contact with the grommets in the riser or hard housing. I cleaned up the very minimal amount of fraying. I would not have hesitated to jump the risers myself and felt that it was no compromise to safety. When you called me, you knew what the problem was, how to fix it, what the time line of the repair would be, and then demanded that I cover all expenses. You challenged my experience as a jumper and knowledge as a rigger. I didn't want to say more than I absolutely had to, as you were intent on controlling the conversation. You were very emotional and I understand that. Just because I don't show emotion when approaching a problem does not mean that I am any less concerned about the problem, I just want to know why it happened and find a solution. I suppose you did not think my response was adequate as I received phone calls from two other jumpers telling me about your problem and asking why I wouldn't help you. I would like you to know that I take customer support seriously. I am currently on vacation and my thoughts have been occupied with how to further help you. I apologize if you feel my help was inadequate, we can discuss these matters further, if needed, when I am back in the office on monday. -Tony (253) 445-8790 Velocity Sports Equipment

Hey Chris, Yes we are! Well... just a few minutes south, in Sunriver. Sure, swing by and I'll show you around. Give me a call when you get closer to coming out and we'll figure out a time.

Chris, If Jerry can't get you fixed up, give me a call at the shop or shoot me an email. -Tony -Tony (253) 445-8790 Velocity Sports Equipment

Wow. I've been jumping Infinity's containers for more than 4 years now and have always put the riser just under the top part of the riser cover. I've never had an issue but it's nice to know that it will be even MORE secure. You're both doing it correctly.

Hi Jay, You cant really go wrong with any of those choices. If you have any questions specific to the Infinity, feel free to shoot me an email or give me a call at the shop, thats what I'm here for! Buying new gear can be confusing your first time around, so if there is a feature or option that you need clarification on, dont be shy.

We've built many different styles for people over the years, but they all involve sewing. Whichever method you choose, we generally bartack it to the binding tape at the top of the yoke. -Tony (253) 445-8790 Velocity Sports Equipment

Hi Timothy, I appreciate your concern for the reputation of Velocity Sports Equipment, it's a matter I take seriously. To address your question of which is the better position, the short answer is that it is not a debate of which location is "more adequate" than the other. The cutter placed in either position, on a properly packed reserve container, will consistently yield the same result. We are not requiring anybody to have their container retrofitted. The container is airworthy with the cutter in either position. -Tony (253) 445-8790 Velocity Sports Equipment

Hey Brian, That's a good question! The new cutter location is not mandatory, it is only a design change. If you desire to have the cutter location changed on your container (and this is not necessarily directed at you), please give me a call at the shop, prior to sending in your rig, to schedule a retro-fit. Since the retro-fit is not mandatory, you will be on the hook for the cost of a new concave capped reserve pilotchute. Hi Nicole! This change came about to try and combat "variables" in reserve packjobs. By placing the cutter above the pilot chute, it allows us to "choke up" on the closing loop, preventing the reserve flaps from binding up on a closing loop that was too long. Now the debate for which is the better position for the cutter, it's a personal decision and is probably best left for around the bonfire. -Tony (253) 445-8790 Velocity Sports Equipment

I don't think we've posted anything significant on the website about it, but we have been putting out a supplement with the owners manual. I'm not at the office right now, so I can't verify, but I seem to recall the change around SN 8000. We are using a concave pilot chute cap (very similar to Mirage System's ), in an effort to reduce the visibility of the cutter. -Tony (253) 445-8790 Velocity Sports Equipment

I'm sure it's not terribly cost effective, but your post got my wheels spinning. We've got a tungsten bucking bar here at the shop and it is surprisingly heavy for its size. A quick google for tungsten shot revealed $24 per pound https://www.tungstensupershot.com/pages/product.asp?cat=6&code=TSS_SINK I'm sure it would make a great packing weight or weights for weight pockets / belts, if it were less expensive. -Tony (253) 445-8790 Velocity Sports Equipment

Hi Bart! Kelly is down in Florida for the Skydive Expo, so he wont be back until next week. As soon as he returns home, he'll be getting a "routine" full-body type cavity search / Manufacturing Facility Inspection / "Hi, I'm from the FAA and I'm here to help" type of visit... I'll be phoning in sick. (That wasn't very professional, now was it? ) Every few years, the FAA see's fit to inspect TSO holders. They make their rounds verifying that we continue to manufacture according to our QC system. They also have a knack for scheduling these visits at the most inconvenient times. Anyway, in short, it may be a couple of weeks before Kelly see's this. This bit of info probably can't legally be released until after the jump. -Tony (253) 445-8790 Velocity Sports Equipment

You have exquisite taste in colors and chose the best looking rig in this thread to model yours after -Tony (253) 445-8790 Velocity Sports Equipment

Get your order in soon and you'll have it before christmas! I'm telling everyone 4 weeks, but chances are, you might just see it sooner. -Tony (253) 445-8790 Velocity Sports Equipment

I am sure there are more in here, but the one that stands out immediately as approx the size you are looking for is Julio's rig, screen name YM4. For me, it's page 30, and I have 25 posts per page. Julio's rig is an I-12, and an I-13 is 0.5 inches longer in the main container. That should give you a pretty good idea of the size