Upon billing me in advance and making an appointment with someone who i could barely hear i was double billed. The charge was subsequently taken off but they had also erased the supposed appointment they had made at the Perkasie site for me and a friend. Trying to get into contact with someone who actually knows what's going on in this company will be an all-day adventure (if you can actually find a valid phone number). Eventually, 6 hours and 3 voicemails later to their 'customer service' line got me no where and i was forced to dispute this charge with Visa which im still waiting to hear back about.